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John Tyree Email & Phone Number

Enterprise Desktop Manager - City of Phoenix at City of Phoenix

Location: Greater Phoenix Area, United States, United States 7 work roles 1 school

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3 data sources Profile completeness 86%

Current company

City of Phoenix

Role

Enterprise Desktop Manager - City of Phoenix

Location

Greater Phoenix Area, United States, United States

Company size

4721 employees

Who is John Tyree? Overview

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Quick answer

John Tyree is listed as Enterprise Desktop Manager - City of Phoenix at City of Phoenix, a company with 4721 employees, based in Greater Phoenix Area, United States, United States. AeroLeads shows a matched LinkedIn profile for John Tyree.

John Tyree previously worked as Information Technology Services Manager at City Of Phoenix and IT Operations / End User Services Manager / Service Management Office at Arizona Department Of Child Safety. John Tyree holds Certified, Itil - It Service Management from Dream Catchers.

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Email format at City of Phoenix

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City of Phoenix

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Profile bio

About John Tyree

Having over 25 years of experience in IT Incident Management, Problem Management, Service Desk and Call Center operations, I have proven leadership skills and the ability to effectively solve problems. I have a sound technical proficiency and many years of hands-on experience to assist me in making educated decisions. My commitment to customer service is paramount. I have also repeatedly shown the ability to follow through with commitments and succeed by going the extra mile. My resume and work history is a verifiable track record of my success. I have established many contacts and have great working relationships within all areas of the companies I have worked for. I excel at establishing solid Vendor relations, scheduling, forecasting, report writing, team building and communication skills.

Current workplace

John Tyree's current company

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City Of Phoenix

Enterprise Desktop Manager - City of Phoenix

phoenix, arizona, united states

Website

phoenix.gov

Employees

4721

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Company profile

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7 roles · 37 years

John Tyree work experience

A career timeline built from the work history available for this profile.

Information Technology Services Manager

Current

City Of Phoenix

Phoenix, Arizona, United States

Jul 2023 - Present

It Operations / End User Services Manager / Service Management Office

Arizona Department Of Child Safety

Phoenix, Arizona Area

Recruited to oversee and update the department operations including:- IT Service Desk (Tiered Structure)- Application Support- Desktop / LAN Support- Security TeamsAdditionally appointed by CIO to implement SMO as a center of excellence and to define best practice fundamentals within the Agency. Implemented the roll out of various core components.

Dec 2015 - Jul 2023

Manager - Level 2 System Engineering / Post Problem Management

Bank Of America

Managed L2 Support Team (stateside and off shore). Responsible for on boarding new Lines of Business and supporting over 155 Mortgage related applications, provided daily / weekly reporting to leadership, managed SLA’s surrounding Customer Service. Provided Post Problem Analysis / Management of incidents, created Corrective Action Requests (CAR).

Nov 2010 - Mar 2015

Supervisor, Network Operations Center

American Traffic Solutions

Recruited to upgrade and replace obsolete processes and technologies at this traffic safety organization with more than 1000 users, many in remote locations. Hire, train, develop, and lead a 12-person technical support team. Manage a $10 million asset inventory. Scope of position includes departmental direction and full design, installation.

Sep 2008 - Nov 2010

Manager, System Support

Countrywide / Bank Of America

- ITIL – Certified in IT Service Management- Managed team of 30+ IT professionals- Service Desk support for 50,000 users nationwide - Blackberry Administration of 6500+ Users- Managed all functions of Executive Support Services- Managed daily operations and incident reporting for Bank, Hardware Support and Mobile Computing- Facilitated restoration of.

Dec 2003 - Aug 2008

Supervisor, Helpdesk

Ugly Duckling Corporation/Drivetime

Phoenix

1995 - 2002 ~7 yrs

Network Admin - Mis Dept.

Cragar Wheels / Mr. Gasket Company

1989 - 1993 ~4 yrs

Team & coworkers

Colleagues at City of Phoenix

Other employees you can reach at phoenix.gov. View company contacts for 4721 employees →

MS

Micheal Sleeseman Colleague at City Of Phoenix Phoenix, Arizona, United States, United States View → RR

Robert Ross Colleague at City Of Phoenix Gilbert, Arizona, United States, United States View → EL

Emma Liu Colleague at City Of Phoenix Phoenix, Arizona, United States, United States View → JN

Jeannette Neal-Diggs Colleague at City Of Phoenix Avondale, Arizona, United States, United States View → SG

Stephanie Gordon Colleague at City Of Phoenix Phoenix, Arizona, United States, United States View → RS

Rod Saubel Colleague at City Of Phoenix Phoenix, Arizona, United States, United States View → CD

Christopher Deperro Colleague at City Of Phoenix Phoenix, Arizona, United States, United States View → GD

Gunther Dell Colleague at City Of Phoenix Phoenix, Arizona, United States, United States View → JH

Jesús Hernandez Colleague at City Of Phoenix Greater Phoenix Area, United States View → CV

Carlos Valenzuela Colleague at City Of Phoenix Glendale, Arizona, United States, United States View →

1 education record

John Tyree education

Dream Catchers

Itil - It Service Management

FAQ

Frequently asked questions about John Tyree

Quick answers generated from the profile data available on this page.

What company does John Tyree work for?

John Tyree works for City of Phoenix.

What is John Tyree's role at City of Phoenix?

John Tyree is listed as Enterprise Desktop Manager - City of Phoenix at City of Phoenix.

Where is John Tyree based?

John Tyree is based in Greater Phoenix Area, United States, United States while working with City of Phoenix.

What companies has John Tyree worked for?

John Tyree has worked for City Of Phoenix, Arizona Department Of Child Safety, Bank Of America, American Traffic Solutions, and Countrywide / Bank Of America.

Who are John Tyree's colleagues at City of Phoenix?

John Tyree's colleagues at City of Phoenix include Micheal Sleeseman, Robert Ross, Emma Liu, Jeannette Neal-Diggs, and Stephanie Gordon.

How can I contact John Tyree?

You can use AeroLeads to view verified contact signals for John Tyree at City of Phoenix, including work email, phone, and LinkedIn data when available.

What schools did John Tyree attend?

John Tyree holds Certified, Itil - It Service Management from Dream Catchers.

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