Provide strategic technology advisory services to leaders of the Directorate of Information Management at Ft Bliss Texas. Bridge the gap between the business plan and the deployment of specific technologies, providing clients with complete solutions that use technology innovatively to maximize financial gains.Operational Highlights: Utilized Infrastructure Information Library (ITIL) best practices to transform the organizations IT processes to generate sustainable productivity improvements. Perform assessments of the organizations processes, people and related tools to offer improvement road maps Utilized business and process analyst skills to translate business requirements into functional and/or technical specifications in an IT/systems environment Implemented IT processes for the organization and recommend related tools to support those

Senior Wide Area Network ManagerProvide server administration and in-depth support to 30,000 Soldiers, Marines, and Airmen deployed in Al Anbar Province, Iraq. Troubleshoot, install, and upgrade network equipment in hazardous combat environment. Demonstrate expertise as WAN service provider liaison, and utilize capacity planning methodologies. Coordinate with various military personnel administering UNIX, Linux, and Windows infrastructures, as well as Satellite communications. Optimize network by proactively addressing operational needs. Play key role in joint initiatives, and deliver targeted recommendations. Spearhead analysis, design, installation, documentation, and maintenance of network systems. Work closely with clients in formulating system scope and objectives, and recommend functional improvements. Mitigate risk via timely reporting and resolving of outstanding issues.

Oversaw all project aspects relating to selection, acquisition, development and installation of information systems for the Directorate of Information Management, West Point Military Academy. Collaborated with CIO on developing, tracking, and controlling IT annual operating and capital budgets. Assessed and reported risks associated with IT investments. Improved spending practices by forging business case justifications and cost/benefit analyses. Strengthened stakeholder relations, and defined business/system requirements for new technology implementations. Oversaw service level agreements with end users and monitored IT systems performance. Established lines of control for current and proposed information systems. Ensured continued viability through directing development and execution of enterprise-wide disaster recovery and business continuity plans.