Juan Camilo Zafra Ramirez Email & Phone Number

Bogotá, Bogota, Co

Bogotá, Distrito Capital, Colombia

Bogotá, Distrito Capital, Colombia

Emerging markets SME's fail within less than 3 years of their founding. Beti seeks to change that reality by helping such businesses take on matters that are crucial for their development, such as better managing their finances, optimizing their tax structures, and addressing their legal questions; as any other business problem, they have. We aim to make such services, which tend to be financially out of reach, more accessible and affordable for all businesses.Your business in a click!Tech is our ally. Through machine learning engineering, the Cloud, and automation: your SME's have never been more accessible.

Bogotá, Distrito Capital, Colombia

Functions:- Manage the company's installed capacity to optimize workloads, guaranteeing the fulfillment of objectives.- Ensure that staff working on the processes are happy and working efficiently.- Create and document company policies and processes, including IT, finance, and operations.- Identify potential problems and friction points and work to find solutions to maximize efficiency and revenue- Identify opportunities to expand or change course to take advantage of changes in the marketAchievements:- I created the company's first intranet, where the corporate information of the company and clients is centralized and organized.- I reduced the operating costs by 20% by optimizing the existing tools (platforms, subscriptions, licenses, software).- I built and implemented 33 documents between policies, procedures, and processes in the company regarding IT security aligned with ISO 270001

Bogotá, Distrito Capital, Colombia

Functions:- Analyze the behavior of the indicators to undertake projects that allow the fulfillment of business goals.- Build and optimize the key processes (portfolio, traceability of services, communication channels with professionals) of the daily operation of the organization.- Follow up and control for the fulfillment of key indicators in projects (churn rate, average price of service, number of new clients).Achievements:- I reduced the total past due portfolio of the company by 75% (from 200M to 50M) during a period of 6 months.- I redefined the way to measure the Churn indicator (cancellation rate) of Recurring Customer and Non-Recurring Customer after 3 years of measurements.- I reduced the Churn indicator of Recurrent Clients by 50% (from 9% to 5%) in a period of 4 months.- I built a methodology to coordinate and measure Customer Success, Quality, Back Office and HR teams on a daily, weekly and monthly way, which is currently being implemented.

Bogotá D.C., Colombia

Functions:- Consolidate the performance results of the commercial goals of the country's gruops at a country level- Project the growth of the sales force in order to visualize the fulfillment of commercial goals at a country level.- Calculate and project the compensation of each country group, according to the goals of the annual sales plan.Achievements:- I supported the design and construction of an App to optimize times and build geolocation routes for the country's sales force.

Bogotá D.C., Colombia

Functions:- Consolidate the main KPIs of Operations & Logistics on a weekly and monthly way.- Implement the 5S and the first two pillars of the TPM methodology (Process & Machine Improvement and Autonomous Maintenance) with the teams of the Distribution Center.- Build and monitor the monthly projection of enlisted orders.Achievements:- I reduced the error percentage of the two stations with the highest error in the Picking process by 50% (from 15% to 8%).

Bogotá D.C., Colombia

Functions:- Lead a rigorous control of all the products that are received in the Pharma and Polymers warehouse- Assist in the control and ordering of the general inventory of the company- Reception of materials and raw materials acquired by the company.Achievements:- I participated and fulfilled the control of 100% of the company's annual inventory