Juan Carlos Grajeda Email & Phone Number

Juan Carlos Grajeda is a Marketing professional with over 20 years of experience in customer service, client relationship management, social media, and multicultural marketing.Throughout his career, Juan Carlos has provided high level consultative services to his clients to facilitate the development of sustainable, long-term relationships and the generation of future business (expertise in Six Sigma Principles as they are applied to improving customer satisfaction). In 2008, Juan Carlos was awarded with the "Top Performer of the Year" Award.He has also collaborated in various initiatives to better assist the most culturally diverse communities in the United States, including professional development, multicultural marketing, and the “Ready for Business” (“R4B”) program, a business course focused on improving English and Entrepreneurship skills.Juan Carlos holds an MBA in Marketing from Mercy College. He is passionate about everything related to New York City and loves to play volleyball and tennis. He currently resides in Westchester County, New York.

Listed skills include Marketing, Bilingual, Customer Service, Social Media Marketing, and 32 others.

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  Bilingual Program Manager

  Emerald Isle Immigration Center

  Jul 2014 - Present - Greater New York City Area

  Responsibilities• Manage all programs related to health insurance enrollment and post enrollment assistance to individuals and small businesses, serving the most culturally diverse community in the United States• Collaborate with Executive Director, Director of Legal Services and bilingual speaking staff to better assist clients and remain updated on policy changes• Manage, develop and edit marketing and social media materials for Social Services programs• Ensure all organization’s social services programs are delivered in accordance with organization’s grants.• Create and implement social media marketing strategies. Manage and develop social media content for posts, totaling 100+ posts per month on average• Develop and maintain written social services content for monthly newsletter, organization’s website and social media platforms