Juan Carlos Cruz Email & Phone Number

Guaynabo, Puerto Rico

Puerto Rico

Review Security alerts to assess their urgency, and escalate incidents if necessary across various platforms using tools like Qradar, Imperva, ForeScout NAC and others. Manage and configure security tools, Security Reports, alert rules. In addition I provide support to other departments regarding IT security issues.

Arecibo, Puerto Rico

Responsible for Telescope operations, tasks and monitoring of related equipment. Responsible for observations done on site and the quality of the data taken. Other responsibilities include but not limited to: Network maintenance, Assist with other departments with Telescope problems. Writing documentation & procedures. Quick decision making when due to changes on schedules.

Puerto Rico

Types of work ranges from working with company's documentation, provide IT support to personnel from other areas of expertise, IT consultant, write IT end user security procedures, and, others type of documents. Migrate Computer Systems(GMP&non-GMP) to more up to date hardware and software. Administration of Andover Continuum cyberstations creating/updating panels to client specifications and needs. Administration of Andover NetControllers.

Isabela

SharePoint site migrations including all data, webparts and look and feel of the original site, created InfoPath forms as per the client requirements, created Workflows as per client requirements and/or make changes to existing ones.

Arecibo

100+ hours working on lab PC desktop maintenance and repair. Also designed, coded and delivered a website for a non profit organization.

Master'S Degree, Computer And Information Systems Security/Information Assurance

Bachelor'S Degree, Computer Science, 3.17

High School