Juan Maria Darre Email & Phone Number

Buenos Aires Province, Argentina

Santa Monica, California, Us

- Managing Director for LATAM- Engineering- Infrastructure/Cloud, Platform, Architecture, Devops- Incident Response & Monitoring / SRE / SRO- FinOps- Infosec- Internal Systems: ERP/Netsuite, WMS, IMS, HRIS- Corporate IT

Buenos Aires, Ar

Head of IS- Engineering / DevOps / Devtools. Internal Cross company tooling development toward automation, simplification and security.- Supply Chain LAT/Regional ML Warehouse strategy implementation including Infrastructure, tool integration (WMS, LMS, TMS), security and more for Fulfillment, Cross Dock and Last Mile in Brazil, Mexico, Chile, Colombia and Argentina.- Global Security Applications. Regional Security Strategy for Supply Chain and Offices.- AWS, Azure, GCP. Cloud strategy automation for efficiency management- FinOps. Consolidated vendor and budget regional management, global agreements (Cisco, Apple, Dell, Lenovo, Genetec, Hannah, VMware among others) - Upskilling. Promotion strategy consolidating internal and external training, between tools and teams to create a multi skilled seeder pool to be provide cross team collaborators with ML specific needs. Fast rotating team: work & train to be ready to be promoted.

Nordelta, Buenos Aires, Ar

• Support organization of +300 for 40k final users• Support smart city infrastructure: 100km fiber network, 1000+devices, security focused• Liable for the technological infrastructure development as well as the correct operation of all the IT components so as to fully comply with the capacity and availability of the clients´ requirements and our own infrastructure. • Engineering and Architecture: pwa + native app / tools • Developing key alliances with major Technology Vendors• Supporting the decision process, contributing to the Key Initiatives design and Governance, aiming at the value realization through the roll-out.- NetSuite • Head of Global Security (Genetec, CCure, CCTV, CA)

Martínez, Buenos Aires Province, Ar

o Manage IT/Infosec/Engineering/Development team/Support• Day-to-day IT Operationso Project Management. Successfully implemented multiple systems on major customer in different scenarios, designing, managing and following several projects.o Installations / implementations. • Migrate obsolete / critical environments. Reduce and redefine risk/vulnerabilities• Internal/External Project Management for Service Delivery.• Operations management. o System uptime monitoring: 99.7% availabilityo Change Management.• Drive innovation with focus in automation, cloudo Metrics. Create and commit internal / external KPI/SLAs and provide performance data for capacity management and optimizationo Disaster Recovery/Business Continuity Plan for multiple sites/datacenters. Multiple datacenter local and cloud based solutions, Always ON DB configuration, cross site backup automated solution.o Talent AcquisitionSpecifics:+ Tech Debt: consolidate, repurpose / revamp proprietary key tool to asses 10+ heavily customized environments into 1 agile / sprint based tool+ Implementing SAP Business One+ Implementing ITIL environment.+ Change Engineering team toward Agile environment+ New Datacenter

As Technology Operations Manager (regional), responsibilities encompassed technology/IT management, customer success management, P&L, strategy, support, hiring/team building, facilities, communication strategy and Partner Management (LAT Region) for BMC Software. o Customer Support, Customer Service, Customer Satisfaction.o P&L Management. Short-Long term business strategy. Drive Operation growth, achieve operational targets in South/Central America.o Manage local/remote multi-national Team for Americas/EMEA services.• R&D, IT, Sales, Supporto Customer Driven Success management. Everything is about the customer.o Service Processes. ISO Certification.o Full Cycle Hiring Process. Global Recruitment.o IT: development, operational design, capacity, architecture, security.o Purchases. Equipment and Services.o Channel Manager. Manage LAT BMC Partners.PIP plan – KPI. Contractual alignments.o Review investment / growth opportunities. Reports and analysis for Regional business planning. Report to stakeholders / executive management.o Escalation management.

Basking Ridge, Nj, Us

Report, review and audit of ARG office, over TSAs regular activities (Day, MTD, YTD), under interdisciplinary solutions.Comprehensive database management/analysis. and PM of Changes / Growth.Auditing / QA. Tools: SQL (Server), Business Objects (related office Access, MS Project and Visio)• Compile multiple origin information/systems (AS/400, Unix, Linux, proprietary CRM) into one working data channel• Develop Reporting Solutions for Day-to-Day Operations under Business Objects, drastically reducing results and data availabilityResponsibilities:o Report and keep track of every asset/resource under cross platform solutions/ day-to-day operation. o Project Management and basic DB admino Auditing / QA. Tools: SQL, Business Objects, Access, MS Project and Visio. o Customer support for internal and external customers.

Houston, Texas, Us

Corporate Solutions in Customer CareCustomer Supporto Corporate Solutions in Customer Careo Customer Support o IT Specialist. Responsible for addressing platform specific technical / sales issues e while interacting with internal corporate departments. Moderated exposition to customers.

Accomplishments:• Effectively develop IT Infrastructure for high speed response – Financial requestResponsibilities:o IT Infrastructure Engineering. Analysis and Planning of IT Infrastructure.o Design and Engineering of Projects. o Network Administration.o Managing and servicing IT infrastructure.

2nd level support for external customers.Frontline helpdesk and backline support through phone and chatNOC training and admin. Responsibility of monitoring and maintaining the network, servers and any telecommunications equipment in the company datacenter.Troubleshoots the network, makes repairs and gets the system back up as quickly as possible.

Education record

Education record