Juan F. Nelson Email & Phone Number

Miami, Fl, Us

Dania, Florida, United States

- Led advanced technical solutions that improved email performance, driving higher open rates, click-throughs, and conversions.- Implemented automated campaigns to streamline processes and enhance engagement through data-driven personalization.- Developed audience segmentation using behavioral data to deliver targeted and relevant content, increasing conversions.- Conducted A/B testing on subject lines, layouts, and CTAs, leveraging insights to continuously refine strategies.- Collaborated with Amazon on a campaign offering two months of Prime to eligible customers, strengthening the partnership.- Utilized dynamic content and conditional logic to personalize email experiences, boosting user engagement and satisfaction.- Designed and executed lifecycle and drip campaigns tailored to customer journey stages, enhancing lifetime value and retention.- Worked with cross-functional teams, including copywriters, designers, and back-end developers, to create cohesive, high-performing email campaigns aligned with brand objectives.- Ensured compliance with GDPR and CAN-SPAM regulations, emphasizing secure data handling and opt-in practices for better deliverability.- Created modular, reusable email templates to streamline workflows, reduce setup time, and improve collaboration.- Participated in strategic planning with management to align email marketing initiatives with company goals and ensure effective execution.- Managed SMS and Web Push Notifications to maximize engagement alongside email.- Produced performance reports, using analytics to drive data-based improvements.- Proficient in HTML, CSS, NVelocity, and a proprietary CRM for Lifeline Program compliance, comparable to platforms like Salesforce.- Executed campaigns to over 30 million subscribers, adhering to standards of compliance, accessibility, and testing across email clients.

- Built responsive, user-focused web interfaces with JavaScript and React to deliver a smooth, interactive user experience.- Created complex UI components and reusable modules in React, making sure performance and maintainability stayed top-notch.- Translated design mockups into precise, pixel-perfect web pages using HTML and CSS, sticking to accessibility standards and ensuring cross-browser compatibility.- Added interactive features with JavaScript to boost user engagement and functionality.- Worked closely with back-end developers and UX/UI designers to make sure front-end functionality matched project requirements, keeping the user experience seamless.- Ran thorough testing and debugging to deliver reliable, high-quality code and ensure smooth interactions across all devices and platforms.- Took part in code reviews and team meetings, always aiming to improve our front-end development processes and maintain solid code standards.

- Managed cashier duties, closed checks, and prepared accurate end-of-day financial reports to keep operations running smoothly.- Delivered top-notch customer service by quickly fulfilling food and beverage requests while staying friendly and professional to elevate the guest experience.- Used deep menu knowledge to make dish recommendations and upsell items, boosting both revenue and customer satisfaction.- Kept the dining area spotless and organized, making sure tables were set properly and silverware was neatly arranged, upholding high cleanliness standards throughout the shift.

Miami, Florida, United States

- Installed, maintained, and repaired hardware and software to keep critical systems running smoothly across the organization.- Monitored and enforced security protocols to protect network integrity and keep sensitive data private.- Trained and supported users, giving them clear guidance on how to efficiently use new software and computer equipment.- Diagnosed and resolved technical issues with in-depth troubleshooting, reducing downtime and keeping system performance consistent.

Doral, Florida, United States

- Deployed and managed mining hardware both on-site and remotely, setting everything up for optimal performance and gathering key data for facility audits.- Monitored the mining farm’s network performance and stability, quickly spotting and fixing any issues to keep production running smoothly.- Handled equipment shipments by coordinating, logging, and scanning them to keep inventory accurate and up to date.- Worked on special projects like installing and reorganizing mining equipment to boost efficiency and scale operations.- Performed routine maintenance on mining hardware, troubleshooting and fixing problems to cut down on downtime.- Actively identified and resolved technical issues impacting the production environment, keeping mining operations on track.

Bachelor'S Degree, Computer Science

Associate'S Degree, Computer Science