Juan Morán Email & Phone Number

San Francisco, Ca

• Acquired 38 new customers (financial services, technology, healthcare, pharmaceutical, hospitality, energy, automotive, and machinery industries), including 18 Fortune 500 companies, for $2M average annual revenue• Serves as an expert and evangelist on using platform capabilities and technology to develop and deploy large-scale training programs• Helps prospects and customers understand how the NovoEd platform can fit into their learning technology ecosystem and work with their LMS, LXP, TXP, and HCM systems• Interacts with corporate learning, external training, and executive education providers to understand their use cases, demonstrate platform capabilities, and answer technical architecture and integrations questions• Collaborates closely with the solutions consulting and sales teams to support large, complex opportunities across the sales cycle, while working autonomously and flexibly to manage priorities• Prepares demo environments and custom demos to show how platform functionality can be tailored to meet organizations’ specific needs• Crafts responses to information security questionnaires and RFP / RFIs• Conducts diligence on the feasibility of integrations, based on needs or requirements identified by prospects and customers, to help scope potential work for internal engineering teams or external vendors or partners• Gathers intelligence and publishes competitive battle cards • Interacts with colleagues in Marketing, Professional Services, Product, and Customer Success to work jointly on customer opportunities and understand existing use cases and implementations• Creates and updates use case-specific demo scripts with relevant talk tracks for solutions consulting and sales teams• Runs boot camps to prepare colleagues for trade show booth demos

San Francisco, Ca

• Contributed over $8M annual revenue• Served as a senior pre-sales expert in solutions, including their architecture, functionality, industry application, and deployment methodologies in the North American higher education space• Lead discovery discussions with clients to understand overt and latent pains• Crafted alignment between the needs of a broad range of client constituents (senior administrative staff, students, system administrators, faculty, instructional designers, institutional research, information technology, etc.) and solutions • Communicated the full range of products and services offered including learning systems, institutional data solutions, mobile solutions, digital content, and communication systems (virtual classrooms, notification systems)• Developed and delivered custom presentations and proposals to key decision makers to address their business needs• Demonstrated the technical, pedagogical, and administrative aspects of how solutions solved specific customer problems• Set up evaluation environments and oversaw evaluation process• Presented at trade shows, conferences, workshops, webinars, and internal company meetings• Maintained industry, regulatory, trends, and competitive insight

Oakland, Ca

• Contributed over $5M annual revenue• Provided functional and technical product expertise on all technology solutions, including CRM, online application, knowledge base, and marketing solutions to North American higher education institutions• Worked with sales managers to establish specific account plans and strategies• Lead discovery sessions with prospects to map customer requirements to functionality and technical efficacy• Created and delivered custom functional demonstrations and technical presentations• Supported business development activities, engagement up-sell opportunities, marketing events, and industry trade shows• Responded to functional and technical sections of RFPs• Kept up with industry trends and best practices• Set proper expectations during the sales cycle to ensure customer satisfaction

Oakland, Ca

• Developed and closed renewal and upsell sales opportunities• Followed client’s business requirements and processes for implementation of purchased products at client’s site• Coordinated technical teams to set up purchased products• Conducted client training sessions regarding products