Business Development Customer Service
CurrentInteraction with customers to provide and process the information in response to internal procedures or requests from clients on the services provided.Responsibilities:Following day to day operations on Oil products.Manage relationships with third party companies operations (client/supplier).Manage with vetting, quality and quantity control and back office department.Handle claims and assist demurrage department.Send and receive all the documents related to the shipment.Sending operations updates to customers directly.Anticipating potential problems or delays that may occur and finding solutions.Enter all shipment relevant data in the company IT system.Keep our stock levels updated in our Storage.Direct communication with customers.Cooperate with operations department to organize the operating calendar.Validate and direct accounts with customers Create, organize and maintain lists of interactions with customersCompetition:Communication, negotiation, stretegic global view, innovation, analysis and sinthesis and planning.
