Juan Gómez
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Juan Gómez Email & Phone Number

Service Delivery Manager – Outsourced Technical Support (IONOS and STRATO Projects) at Sinensis Tech
Location: Palma, Balearic Islands, Spain 5 work roles
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✓ Verified Jun 2026 2 data sources Profile completeness 71%

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Current company
Role
Service Delivery Manager – Outsourced Technical Support (IONOS and STRATO Projects)
Location
Palma, Balearic Islands, Spain
Company size

Who is Juan Gómez? Overview

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Quick answer

Juan Gómez is listed as Service Delivery Manager – Outsourced Technical Support (IONOS and STRATO Projects) at Sinensis Tech, a company with 34 employees, based in Palma, Balearic Islands, Spain. AeroLeads shows a matched LinkedIn profile for Juan Gómez.

Juan Gómez previously worked as IONOS Customer Support Coordinator at Sinensis Tech and IONOS Customer Support Agent at Sinensis Tech.

Company email context

Email format at Sinensis Tech

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Sinensis Tech

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Profile bio

About Juan Gómez

I am a results-driven leader with a strong background in customer support and team management. My expertise includes training, process optimization, and strategic planning. I excel in developing and implementing effective workflows, driving team performance, and enhancing operational efficiency. With a focus on quality assurance and automation, I am dedicated to fostering a high-performance environment and delivering exceptional results.

Current workplace

Juan Gómez's current company

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Sinensis Tech
Sinensis Tech
Service Delivery Manager – Outsourced Technical Support (IONOS and STRATO Projects)
Balearic Islands, Spain
Employees
34
AeroLeads page
5 roles

Juan Gómez work experience

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Service Delivery Manager – Outsourced Technical Support (Ionos And Strato Projects)

Balearic Islands, Spain

Ionos Customer Support Coordinator

Current

Islas Baleares, España

As a Customer Support Supervisor at IONOS, overseeing both the US and Global Markets, I lead a dynamic team in delivering exceptional service and resolving complex, sensitive customer issues with a focus on problem-solving and conflict resolution.Key Responsibilities:- Team Coordination & Leadership: Manage and coordinate a team of 27 customer support.

Dec 2022 - Present

Ionos Customer Support Agent

Islas Baleares, España

As a Customer Support Agent my daily tasks included:- Registering domains for customers.- Identifying and distinguishing customer incidents.- Conducting debt claim activities.- Resolving billing incidents.- Performing customer service operational tasks, such as managing calls and interacting with customers through administrative, business and public.

Jan 2022 - Nov 2022

Greenskeeper

Aggrogardens

Ibiza

Worked as a dedicated Green keeper, contributing to the meticulous maintenance and care of prestigious properties belonging to affluent and high-profile individuals. Demonstrated exceptional customer service skills, ensuring client satisfaction through effective communication and attention to their unique preferences. Displayed an unwavering commitment to.

Dec 2017 - Dec 2021

Bar Waiter

Grupo Samos

Santa Eulària Des Riu, Islas Baleares, España

Exhibited exceptional customer service skills during my 4-month tenure as a waiter, ensuring a remarkable dining experience for patrons. Efficiently managed restaurant operations, including product refills, maintained a detailed inventory, and proactively communicated needs. Committed to upholding cleanliness standards and enhancing the overall appearance.

Jun 2017 - Oct 2017
FAQ

Frequently asked questions about Juan Gómez

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What company does Juan Gómez work for?

Juan Gómez works for Sinensis Tech.

What is Juan Gómez's role at Sinensis Tech?

Juan Gómez is listed as Service Delivery Manager – Outsourced Technical Support (IONOS and STRATO Projects) at Sinensis Tech.

Where is Juan Gómez based?

Juan Gómez is based in Palma, Balearic Islands, Spain while working with Sinensis Tech.

What companies has Juan Gómez worked for?

Juan Gómez has worked for Sinensis Tech, Aggrogardens, and Grupo Samos.

How can I contact Juan Gómez?

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