Juan Vargas Email and Phone Number

Owner of the recruitment delivery, relationship management of a specific business function within a client ensuring all quality thresholds and KPIs are met, client satisfaction targets are achieved and value is generated for AMS. Aligned to a specific client / business function within a client, and responsible for their team’s achievement of recruitment delivery targets and KPI’s, (both quantitative and qualitative) whilst successfully achieving the agreed budget. Responsible for building strong relationships with key client contacts, drives client satisfaction and best practice.Responsible for all aspects of their team’s development (Administrators, Resource Specialists, Principal Resource Specialists), delivering an effective and efficient service in line with AMS and client expectations. Responsible to hold and work to maintain a sound level of specialist/technical expertise (eg. sourcing strategies, recruitment models, best practice recruitment).Supported markets: Mexico, USA, Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, Mexico, Nicaragua, Panama, Peru, Puerto Rico, El Salvador, Uruguay

Leading a team of 8 TA Partners in 14 countries in LATAM including: Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Mexico, Nicaragua, Panama, Paraguay, Peru, and Uruguay)Roles: 80% Service roles: ATM Repair Technicians, Logistics, Warehouse, Dispatchers, Tech Support. 15% IT/Software and 5% intern roles. Key stakeholders: TA Regional Director, HRBPs, Country Managers, Hirin Managers. Different Job boards used across LATAM in each country.

Recruitment, evaluations, interview, selection, job offer process for both administrative (IT, HR, Finances, Operations, etc.) and Operative personnel positions. Mass Hiring, over 6,000 positions a year (ramp projects, steady state and high turnover peaks).Daily and strong communication with other departments such as Planning, Staffing, Operations, Training, Human Capital, etc. to develop and implement actions that leads to Company’s needs in terms of manpower. This includes all levels of management from Coordinators to C-Levels.Responsible for recruitment budget in order to maintain a low CPH (cost per hire).Planning and executing Recruitment strategies through several channels such as Internet Employment websites, Social Media, Internal Referrals, Field Recruitment (Government Job Fairs and Universities).Management of Selection Process in order to ensure correct profile for each client’s needs, based on required minimum skills. This includes a Certified Process where monthly controls and reports are carried in pursuit of continuous improvement.Data analysis. Gathering, compiling and analysis of data generated by the R&S Department in order to provide tendencies and statistical data to determine team goals based on historical information. This helps determine specific goals for Recruitment and Selection teams based on client’s requirements.Business Intelligence, keeping a track and monitor local competitors recruitment strategies and impact on market.Experience Abroad: USA (California), Colombia, Dominican Republic, Costa Rica, Guatemala

Recruitment of bilingual personnel for Operations.Selection interviews applying behavioral questions methodology.Schedules assignation and job offer to operative personnel (new hires). Receiving and welcoming of new hires training groups, in their first day of training.Participation in local Job Fairs, as well as previous meetings with organizers.Contact with Universities and Government Employment Organizations for recruitment of bilingual personnel, as well as presentations and informative sessions within their facilities.