Juan Rivera Email & Phone Number

Mexico City

Part of the Human Pharma DU on behalf of Next Link GroupEvent planning:Collaborate with regions or countries globally to understand the objectives and requirements of their events.Develop event strategies, schedules and budgets.Select the virtual event platforms and technologies that best suit the event's objectives.Technical configuration:Set up platforms and tools for virtual events, including registration systems, streaming software, and virtual exhibit halls.Troubleshoot technical issues to ensure a smooth user experience during the event.Manage the integration of interactive features such as chat, Q&A, and surveys.Marketing and promotion:Develop and implement marketing strategies to promote the virtual event and drive attendee registration.Create promotional materials, email campaigns, and social media content.Event production:Oversee the production of live and pre-recorded sessions, ensuring they run smoothly and as scheduled.Troubleshoot technical issues for presenters and attendees in real time.Reports and analytics:Collect data on event performance, including attendance rates, engagement metrics, and feedback.Analyze data to evaluate the success of the event and identify areas for improvement.Prepare post-event reports and recommendations for future events.Coordination of suppliers and partners:Collaborate with external suppliers, such as audiovisual and streaming service providers.Coordinate with sponsors, exhibitors and partners to ensure their participation in the event is successful.Post-event activities:Conduct post-event debriefing sessions to gather feedback from stakeholders.Archive event content for on-demand access, if applicable.

México

Manage projects, serve and act as a point of contact for a variety of large, global and high-profile clients in a wide variety of industries for the Americas region. (including Johnson & Johnson, Merck, GSK, Takeda, Novartis, CPA, SMBC and among others).Manage client's projects, ranging from hybrid webcasts with simultaneous production in several countries to multi-day virtual environments with different services such as webcasts,translation services, interactive chats, help desk and virtual booths.Develop schedules with clients, scheduling meetings, trainings, recordings and deadlines for deliveries.Well-versed in webinar/webcast platforms such as Zoom, MS teams, Webex, Notified Studio, On24, SpotMe, Webinar.net and Streaming encoding software: Wirecast, OBS and vMix.Good knowledge and experience in managing cross-channel marketing campaings. Translate metrics into actionable and meaningful reports.Manage expectations and track the risks and benefits of each project.Communicate with stakeholders about scheduling, staffing, and technical requirements.Supervise elements of the Virtual Environments and webcasts using proprietary software, HTML, CSS and JavaScript. Support live day events, customer troubleshooting, engineering, and webcast teams.Appointed as SME (Subject Matter Expert) for the LATAM Region.

Bogotá D.C. Area, Colombia

Bogotá D.C. Area, Colombia