Juber Pathan Email and Phone Number

**Client - Apple● Managing and handling multiple layers/stages involved in Map making project for the client.● Working closely with cross-functional teams, Stakeholders related to project dependencies and delivery and Quality Assurance teams for smooth delivery of the project. ● Creation and Maintenance of process documents and process workflows.● Identifying and assessing process-risks, impediments, and blockers properly and resolving them on time.● Performing data… Show more **Client - Apple● Managing and handling multiple layers/stages involved in Map making project for the client.● Working closely with cross-functional teams, Stakeholders related to project dependencies and delivery and Quality Assurance teams for smooth delivery of the project. ● Creation and Maintenance of process documents and process workflows.● Identifying and assessing process-risks, impediments, and blockers properly and resolving them on time.● Performing data analysis and RCAs using six sigma techniques to help introduce automation wherever possible and stabilize multiple aspects of the project. ● Identifying and suggesting process improvement ideas to improve productivity and quality of the production team.● Conducting regular Process Adherence Audits to identify if any gap exist in the workflow and take necessary actions as required to resolve the discrepancies. Show less

● Conducting root cause analysis using six sigma techniques with an aim to reduce inbound contacts● Conduct daily standup meetings to understand the challenges and progress of the assigned projects● Analyzing and summarizing data volumes and preparing detailed summary based on the research done that helps the stakeholders to identify the impacting areas● Working closely with program managers/stakeholders to design automated tools and process based on the data researched, which… Show more ● Conducting root cause analysis using six sigma techniques with an aim to reduce inbound contacts● Conduct daily standup meetings to understand the challenges and progress of the assigned projects● Analyzing and summarizing data volumes and preparing detailed summary based on the research done that helps the stakeholders to identify the impacting areas● Working closely with program managers/stakeholders to design automated tools and process based on the data researched, which helps in subsequent contact reductions● Providing actionable insights and recommendation as when required to improve user experience● Interacting with USA-Seattle core team and other stake holders regularly and ensuring critical information is communicated so that necessary actions are taken on timely basis● Testing newly launched products/tools to identify bugs and improvements and classifying the identified bug and improvement needed in to different severity levels( critical, major and minor) Show less