With six years in the IT industry, including 5 years as a Technical Support Specialist and over a year in DevOps, I bring a deep understanding of IT operations and a passion for automation to the table.Technical ExpertiseSenior Technical Support: I have a proven track record in providing expert technical support, resolving complex issues efficiently, and ensuring seamless system operations.DevOps Mastery: Proficient in Azure DevOps, I excel in designing and automating CI/CD pipelines, optimizing workflows, and enhancing software delivery processes.Container Orchestration: I leverage Docker and Kubernetes to streamline containerized applications, ensuring scalability and reliability.Infrastructure as Code (IaC): With Ansible, Terraform, and GitHub Actions, I automate infrastructure provisioning and configuration, enhancing agility and reducing manual overhead.CertificationsAzure DevOpsAzure AdministratorLinux AdministratorCisco Network AdministratorMy experience bridges the gap between technical support and DevOps, allowing me to identify operational pain points and implement solutions that improve efficiency, stability, and collaboration. I thrive in fast-paced environments and welcome opportunities to lead DevOps initiatives that drive innovation and enhance organizational performance.Let's connect to discuss how my technical expertise can contribute to your projects or organization's success.