• Prioritize, coordinate, schedule, route, update, monitor and maintain Field Technicians and contracted services globally based on skill sets & geographical locations. • Review work orders, scope of supply, and the terms per contract/service level agreement • Engage internal customers as needed to ensure ETA/SLA’s are met• Timely notification to customers on all scheduling changes or delays• Carry out follow up work as required by vendor contacts or clients• Work… Show more • Prioritize, coordinate, schedule, route, update, monitor and maintain Field Technicians and contracted services globally based on skill sets & geographical locations. • Review work orders, scope of supply, and the terms per contract/service level agreement • Engage internal customers as needed to ensure ETA/SLA’s are met• Timely notification to customers on all scheduling changes or delays• Carry out follow up work as required by vendor contacts or clients• Work multiple computer systems simultaneously monitoring & scheduling critical maintenance, installation & repair sites.• Take care of any changes, exceptions, and/or any conflicts through out the day• Customer Service Show less