Judi Thompson Email & Phone Number

Beaverton, Or, Us

Hillsboro, Oregon, United States

The Office Admin performs administrative and clerical activities such as record keeping, document preparation, presentation development, meeting coordination, and special projects. They provide customer service to internal and external customers. Duties include: Provide administrative support for project manager / manager / director, Attending meeting to record minutes and notes, Create, Maintain and Update Tracking Logs, Drawing Management Document Control, Processing of Subcontracts and POs as needed, payroll processing, etc.

Tualatin, Oregon, United States

Duties included: Bi-weekly payroll processing via ADP, answering phones, A/P coding invoices and sending to corporate for payment in weekly batches, A/R processing up to 60 payments per day, posting to accounts and preparing bank deposits, Ordering office supplies as needed, Creating new accounts in system and filing paperwork accordingly, etc.

Hillsboro, Oregon, United States

As Practice Manager, I wrote the schedules for the doctors and other staff. I managed labor based on business flow. I did a weekly inventory of medication and supplies and placed an order. I addressed customer service concerns. I assisted where needed whether it be customer service, putting away orders or helping with laundry. I also worked closely with our Vets to ensure proper caseload mix to maximize revenue while making a better world for pets.

Beaverton, Oregon, United States

I was promoted to General Manager when the hotel was bought by Virk Hospitality in September of 2022. In this role, I oversaw daily hotel operations at DoubleTree by Hilton Portland-Beaverton. Placed orders while maintaining budget guidelines. Trained and coached employees with a focus on retention and morale. Driving guest guest service scores through lighthearted hospitality.

Beaverton, Oregon, United States

I came on board at Doubletree Beaverton as their Assistant General Manager in August 2022. In this role, I entered invoices for payments, placed orders, wrote schedules and assisted the team wherever needed.

Beaverton, Oregon, United States

I was promoted to Assistant General Manager in March 2021 at the Element by Westin Beaverton. In this role I have taken on many tasks such as ordering for Rise Breakfast and Relax reception, ordering needs for ReStore and housekeeping/maintenance departments, following up on work orders and CEC cases, onboarding and training new employees including a new operations manager. I process and code invoices as well as send out our Direct Bill invoices to local clients and process those payments when they arrive. I also work closely with our corporate office to ensure our tax exempt reservations are processed correctly.My General Manager went on FMLA in August 2021 and ultimately ended up resigning the position in October 2021. While she was gone I stepped into an Acting General Manager type capacity where I managed the day to day operations of the hotel. In this time, we increased our GSS scores from 70-80% to 88-95%. I've developed policies and procedures to help the team stay safe and accountable during their shift as well as allow them to be more productive such a fraternization policy and visitor's policy. I've created an implemented a lost and found SOP as well as a package log. I've done a GM critique on our MRDW Demand Analysis reports and monthly P&Ls since May and spoken to the staff on where our business is coming from and where our money is being spent. I completed a review of our 2022 budget and made edits based on business need. I've learned forecasting and PeopleSoft reporting for franchise billing. I've worked closely with the corporate office to uncover discrepancies in cash flow and am working with the team to correct errors moving forward. I participate in weekly sales meetings and bi-weekly revenue meetings with the corporate office as well.

Beaverton, Oregon, United States

I started with Brandt Hospitality in December of 2020. I was hired on as one of two opening Operations Managers at the property. We came in before the property was opened to build the rooms, set up procedures, and hire staff. We worked on organization, training, learning the brand writing SOPs such as our attendance policy and cash handling policy.

Lake Oswego, Oregon

I started here as the Front Office Manager at the Hilton Garden Inn Lake Oswego in July 2019.In this position I managed and let the front desk team. I was in charge of all hiring, onboarding, coaching and termination in this department. I responded to all of our SALT reviews and guest complaints on property. I also placed monthly supply orders for the pavilion pantry and office supplies including preparing a new order for after the market refresh that was to take place in early 2020 before the pandemic. I processed and coded invoices for my department as well as doing a monthly supply inventory on the pantry items to ensure proper revenue and shrinkage.When the pandemic hit, I worked many different desk shifts after our employees were laid off. I also assisted in the housekeeping department and leading that team when the manager took days off. I left in December 2020 to pursue career growth opportunities.

Beaverton, Oregon

I was promoted to Housekeeping Manager when McNeil Hotel Company bought the hotel I was working at in December 2018.In this role I lead daily housekeeping operations in the hotel. I would make boards, inspect rooms and do quality checks with my housekeepers each day. I would also order linen supplies, cleaning supplies and room supplies weekly. I would write schedules every week making sure to abide by all Oregon Predictive Scheduling laws. I would attend weekly department head meetings to discuss upcoming groups and other department news. I would work closely with the GM to monitor hours and buget in the department including reviewing the housekeeping department P&L and speaking on variances in the budget. I would do a monthly linen and supply inventory and order as needed.I left McNeill in July 2019 for health reasons and took a position closer to home.

Beaverton, Oregon, United States

I was promoted to Front Office Supervisor in May of 2018 after working at Hilton Garden Inn for five months.In this role, I would prepare weekly schedules for the front desk team and work closely with the AGM to honor any time off requests. I would also prepare the weekly office supplies order. I would frequently cover shifts when other team members needed to leave early - sometimes working a mid to a close or covering night audit while training the new auditor. I would also reply to all of our non-red SALT reviews.The AGM stepped down for her role in June of 2018 and I took on sending out direct bill invoices to our corporate clients and processing their payments when they were received and other duties as requested by the GM.In December 2018, I was promoted to Housekeeping Manager when McNeill bought our property.

Beaverton, Oregon, United States

I started working at Hilton Garden Inn Beaverton in December 2017. In this role, I would process guests for checkin and checkout, ensuring we had proper credit card or payment procedures in place. I would answer a multi-line phone system and respond to internal and external guest inquiries. I would process all packages and log them before having them delivered to our guests. I would log all laundry going out for dry cleaning and post those payments when it was returned to property. I would email guests our "Own the Goodbyes" email to inquire on their stay and provide an opportunity to address any issues. I would clean the lobby in our downtime at the desk.My favorite memory of my time as a GSA was when a guest had requested that we put pictures of Brad Pitt all over the room because he was his wife's favorite actor and it was her birthday. I printed about twenty different images and hid them all over her room. It was so fun to hear how much she was surprised and delighted to see that when she checked out the next day.I was promoted to front office supervisor from this role in May 2018.

Tualatin, Oregon

I interviewed for the GSA position at this property in 2016 and again in 2017. When I walked in for my interview in 2017, the general manager told me I looked familiar and I told him it was because I had interviewed the year prior. I let him know during the interview process that this was going to be my first hotel job but I knew it was what I was meant to do so despite a lack of experience, I would continue to apply until someone gave me a chance and brought me onboard.I started as part-time front desk. Checking guests in and out of rooms, making sure payment was processed and answering phones. We were also in charge of checking pool chemicals every four hours after our part-time maintenance tech had gone home. It was typical at this older property, to have requests for fixes late at night. I remember once I used a paper clip to reattach the chain on a toilet so it would flush. I would also handle any times a guest needed to be trespassed from the property for nonpayment or unruly behavior.After just a month at the property, my GM taught me how to code invoices and write the schedule for the front desk team. I left in December 2017 to pursue other career growth opportunities.