Providing customs consultancy across a range of areas including Brexit preparations, assistance with AEO applications, HMRC authorisations eg ITSF/ETSF, simplified procedures, Export MOU etc. Also able to deliver bespoke training (as required) to meet client needs

Responsible for new business/sales, regulatory affairs/customs complianceOur core business is acting as a Customs Clearance Agent/Broker – my main role is to ensure Bridges CBS are up to date with ever changing Customs legislation and requirements to ensure we offer our customers a compliant and first class service. I am also responsible for new business/sales and due to my previous work experience/history this position gives me the opportunity to use my technical knowledge gained in Customs and combine with the Operational and Industry experience from TNT. As a key member of AICES (Association of International Courier and Express Services) I am proactively involved in all Trade/HMRC discussions at a senior level within the Import/Export Trade area.

Joined TNT after leaving Civil Service in 2006. Working for an Integrator provided me with the opportunity to gain commercial awareness and knowledge within the Express Industry and Fast Parcel trade sector. Main duties – responsible for training staff (UK Depots/Hubs) on Export process to ensure TNT remained compliant with HMRC policies and procedures eg NES, MOU/Referral process, basics of international trade, in-depth guidance for staff working at exit clearance hubs and, in addition to supporting Operational staff, this extended across the International business to Sales and Customer Service. I was the nominated Export Control focal point for TNT in UK, assisted with Internal Auditing, worked with International sales managers to secure new business/retain business where my knowledge on customs matters (in particular exports) required in-depth understanding of customs procedures and legislation. This was vital to evidence to customers TNT could understand the impact of incorrect customs clearance upon their business ie ensuring Export Licence controls were understood and specific regimes IPR, OPR, Warehousing etc. In the event of errors, I acted as key focal point in the business for Sales and Customer Service in how to put things right ! I regularly liaised with external customers eg representing TNT at Trade Association and HMRC Policy meetings and am responsible for writing the Joint HMRC/Trade Export Best Practice Guide from the Air Industry perspective (as published on HMRC website

Joined HMC&E in 1991 as an admin assistant based in VAT General Office Cardiff. I performed a variety of job roles and gained promotion to Admin Officer 1993, Executive Officer in 1995. At this stage of my career I trained as a VAT Inspector and spent the following years auditing SME traders. A further promotion to Higher Executive Officer followed and after several more years within VAT (both on VAT Control duties and various Internal Management positions) I moved to International Trade. Joined Cardiff Unit of Expertise when NES (National Export System) was introduced and managed the Export MOU Team. Responsible for the audit/compliance of companies signed up to Export MOU with HM Customs ie: Integrators – TNT, DHL, Fedex UPS and SMEs. Main duties: audit control/enforcement, trade guidance and liaising with Large Business Traders, Trade Associations and HMRC Policy. Customs specialism – Exports NES/MOU