Judith Ma Email & Phone Number

- Manage relationships with key enterprise customers and facilitate the implementation and on-boarding onto the Global Relay platform- Ensure that all objectives and targets are met with the key stakeholders - Planning and overseeing the project to ensure tasks and action items between the teams are on schedule

- Manage, review and streamline processes to ensure smooth and efficient operation of Partners team from pre-sale, sale, to termination- Work with other departments to ensure processes are consistent across the board- Deal with escalations, issues and questions that arise with partners- Consistent contact with existing partners to strengthen relationships.

- Provide executive level support to President and CEO- Planning corporate events and functions, handling catering for meetings- Training and management of general Administrative staff- Providing secondary phone support of all incoming calls- Taking notes and minutes for meetings- Scheduling, creating agreements and providing support to various.

- Providing excellent Customer Service and Assisting customers with finding appropriate fan apparel- Cashier in a fast paced environment during Canucks Games and Concerts- Taking inventory of all merchandise for concerts - Handling large amounts of cash during all events and ensuring all cash is collected and reconciled at the end of the night- Ensure.

- Ensure daily balance of cash from all 9 locations and inputting all sales into the corporate database- Ensuring monthly balance for each store- Handle all discrepancies with Credit Card companies - Send out courier packages- Answer all incoming calls and directing them to the appropriate departments- Filing, sorting mail, data entry

- Provide excellent customer service - Prepare and serve beverages and meals - Opened and closed the cafe- Ensure daily reconciliation of float and cash- Ensure food and coffee is stocked up

Ba, Geography

Associates Of Arts, General Studies