I am a Senior Property Management Surveyor at KWB Property Management and manage a portfolio of Midlands-based office, industrial, retail and mixed use schemes on behalf of a range of property companies and private landlords.As a RICS qualified property surveyor with 30 years of experience, I have developed an in-depth understanding of a wide range of property types, industry processes and property management procedures.I take a proactive, personal and communicative approach to my daily workload. I understand that satisfied tenants are of prime importance to property owners, leading to prompt rent payments and limiting void periods by encouraging long-term occupation. First impressions count when marketing vacant space and potential tenants need confidence that premises are well managed. Effective property management is so much more than just collecting rent and service charges. Property owners need to feel secure that their buildings are being managed effectively and not be called in to resolve day-to-day management issues. By providing a hands-on approach, with regular tenant communications, this is the service that I seek to provide.At KWB Property Management, we’re not just focused on your existing occupiers – we want to position your property to attract new ones too. We advise on, and facilitate, changes to your property that will give it the competitive edge – based on our unique industry and local market knowledge.With our agency team under the same roof, we are highly experienced in the sales process. This gives us greater awareness of, and enables us to optimise, the first impressions of your property – from the visual appearance to M&E provisions and internal specification.I'm also supported by our finance team providing a service, which is second to none, with robust accounting systems and practices, resulting in regular, timely financial reporting tailored specifically to clients' needs.If you’d like to discuss your property management requirements or find out more about the services KWB Property Management offers, please contact me on 0121 233 2330 or email jwilliams@kwboffice.com.