• Manage complex calendars and scheduling across the Chief Communications and Marketing Officer and CM leadership team.• Manage all travel and expense aspects of the CM leadership team.• Support the Director, Special Projects to capture critical information, notes and next steps. Gather pre-reads, materials and information to support the day-to-day management of the Chief Communications and Marketing Officer.• Work cross-functionally with other Executive Admins to coordinate meetings, events and agendas.• Support, execute and assist on team activities (staff meetings, agendas, all-hands, off-sites and social events.• Support the paid media team to manage budgets and expenses.

• Provided support to the SVP with scheduling complex calendars across senior leaders of AXP, different time zones and international markets and made complex travel itineraries including air, hotel, transfers and visas.• Ensured that a timely preparation and processing of expense reports and invoices; reviewed expenses submitted to leader for approval and highlighted any out of policy spend.• Organized internal/external meetings including team events; made all necessary arrangements to include sending out invitations, booking rooms and arranging catering.• Provided back up support/backfill for all Technology EA’s when needed.• Provided ad-hoc help to the Tech Talent Ops & Strategy Team (Campus Recruitment), i.e. helpedwith the on-boarding for the summer interns, co-leader for the Summer Intern Program Technology Expo, hand-selected to be a core team member for AfroTech event in Oakland this past November.

• Proactively provided overall day-to-day support to the CIO and the VP of Infrastructure to ensure their scheduling needs were met i.e. reserving conference rooms and prepare presentations.• Managed and created new vendor requests. Responsible for creation of Purchase Orders in SAP, communicated directly with vendors to ensure accuracy of their account information on W9 forms, banking information for invoice processing purposes.• Coordinated internal and external high-profile meetings, conferences, travel schedules and ad-hoc requests. • Managed the coordination and execution of the yearly Road Shows for the IT Leadership Team Meeting in various countries, i.e. Paris, Frankfurt, Barcelona and Greece.• Created, reviewed and maintained meeting/event budgets, negotiated price contracts, i.e. hotel rates, conference room fees, audio/visual fees, catering, etc. On-site assistance to ensure a successful event and proactively troubleshoot unexpected circumstances related to the event.• Processed monthly expense reports, managed incoming bills and statements related to expense report processing.• Ordered office supplies and handled other office related procurement activities as needed.• Coordinated all IT team social events, i.e. holiday parties, team building initiatives i.e. tour of Sagrada Familia in Barcelone, beer tasting in Frankfurt, Bateaux Dinner Cruise in NYC.• Created and managed a repository system on Sharepoint for MSA (Master Service Agreement), SOW (Statement of Work), CR (Change Request).• Collaborated with IT Director of Finance to implement a standard process to provide better visibility for IT projects expenditure in SAP. • Prepared training materials and conducted new hire training on Ariba, SAP, Concur and Egencia applications for Finance, HR and IT.• Heavy calendar management, required interaction with both internal/external executives and collaboration with assistants.• Main point of contact for general support for the IT team.

• Maintained calendar and contact list items, preparation of expense reports and travel arrangements; scheduled meetings, arranged catering services.• Performed all administrative duties for office maintenance – supplies and beverages.• Facilitated logistics for New Hires/Consultants as well as office moves, relocations and organizational changes.• Assisted in the preparation of presentations by preparing spreadsheets, organization charts or tables, conducted research and information gathering. Provided administrative and project management support for the BSG management team.• Assisted BSG Trainers with training documentation (i.e. Presentations, User Guides, Quick Reference Guides), training calendar, and monitored all training distribution, i.e. Training requests and materials.