Highly talented and accomplished Catering and Event Management Professional with more than 24 years of experience in the industry. Proven ability to plan, co-ordinate, and oversee events ranging from intimate conferences to events for more than 2000 people. Comprehensive background in creating and delivering corporate training in Customer Service, Food Hygiene, Product Knowledge, Policy & Procedures, Waste Management, Communication & Teamwork and Presentation. Exceptional abilities in the areas of logistics, planning, multi-tasking, business development, and project management. Able to provide the highest levels of service regardless of time constraints or special considerations, without compromising on quality. Outstanding presentation and communication skills. Commercially aware with a close attention to detail, which has delivered a proven track record of introducing significant cost saving innovations and business improvements.Expertise:- Catering- Event Management- Public Management- Operations Management- Food & Beverage- Supply Chain Management- Customer Service- Recruiting- Development & Delivery of Training- Menu Development- Stock Management- Sales- Process improvement- Procedure Development- Corporate Events- Public Events
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Food And Beverage ManagerDw StadiumWarrington, Gb -
Food And Beverage ManagerDw Stadium Jul 2016 - PresentWigan, United Kingdom- Accountable for overseeing match days for both Wigan Warriors Rugby League Club and Wigan Athletic Football Club, in addition a wide range of hospitality operations, from intimate dinners to large-scale conferences.- Developed sales and marketing initiatives that have helped to grow the revenue of the business through the diversification of the product offering.- Defined and delivered staff training to drive improved service quality and compliance to company standard procedures.- Responsible for recruitment, team growth and development, setting staff rotas, inventory management, and stadium security. -
Conference & Events ManagerNational Museums Liverpool Oct 2015 - Jul 2016Liverpool, United Kingdom- Responsible for managing conferences and events across multiple museum sites in Liverpool City Centre, each with a foot fall in excess of one million people per annum.- Negotiated an improved contract with consumable supplier to deliver annual cost savings of over £2,000. Currently managing the read across of this best practice process for all museum departments with further projected benefits of £12,000 per year.- Facilitated numerous training & development sessions for all new and existing staff members (circa 100 people).- Led business development project which delivered permanent 10% cost reduction through re-tendering process of existing ice supply contract.- Supported the Operations Manager with the recruitment of 30 new staff members to business growth across all Liverpool museum sites. -
Public ManagerSt. Helens R.F.C. Sep 2012 - Oct 2015Langtree Park, St. Helens- Responsible for managing 9 public retail points, with 120 direct staff, and typical takings of £20,000 per match day.- Reduced both Food & Liquor wastage by 75% across all 9 public retail points, which resulted in cost savings of over £2000 per match day.- Developed and implemented a number of key Best Practice procedures, which ensure secure management of stock and cash.- Driven a culture change in staff confidence, product knowledge, and operational efficiency through effective coaching and training.- Developed and implemented a diverse range corporate training courses for all public staff on site.- Accountable for stock and inventory management, communicating with suppliers and ordering optimal stock quantities. -
Conference And Banqueting ManagerCompass Group Jun 2009 - Sep 2012Haydock Park Racecourse- Responsible for managing public and hospitality events for up to 2000 delegates.- Communicating daily with the management team, planning work schedules and checking client requirements, dealing with customer complaints, comments and enquiries.- Accountable for the recruitment, training, organisation and monitoring of staff, supervising maintenance, supplies and equipment, achieving sales targets- Ensuring compliance with health and safety, licensing laws and other legal regulations- Day-to-day troubleshooting and addressing problems as they arise -
Catering ManagerSodexo Prestige Jun 2003 - Jun 2009Haydock Park Racecourse- Managed 10 retail points which took in excess of £25,000 each Race Day.- Responsible for Customer satisfaction, staff rotas, a team of 60 direct staff, and capturing revenue.- Led meetings and briefings on a daily basis in order to organise staff, raise awareness, alleviate wastage, increase productivity, and deliver to the Customer's expectations.- Proven track record for exceeding sales targets set by senior management, whilst scoring the highest quality and service standards via mystery shopper feedback.- Improved Service standards via implementation of Best Practice standard operating procedures. -
Events ManagerLetheby & Christopher Mar 1995 - Jun 2003Haydock Park RacecourseManaged 8 retail points which took in excess of £20,000 each Race Day, with 40 direct staff.
Judith Thomas Skills
Judith Thomas Education Details
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St. Helens CollegeRetail Distribution
Frequently Asked Questions about Judith Thomas
What company does Judith Thomas work for?
Judith Thomas works for Dw Stadium
What is Judith Thomas's role at the current company?
Judith Thomas's current role is Food and Beverage Manager.
What schools did Judith Thomas attend?
Judith Thomas attended St. Helens College.
What skills is Judith Thomas known for?
Judith Thomas has skills like Event Management, Catering, Food And Beverage, Customer Satisfaction, Operations Management, Menu Development, Corporate Events, Recruiting, Public Speaking, Event Planning, Food, Hospitality Industry.
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Judith Thomas
An Outcomes-Focused, Hardworking, Enthusiastic, And Loyal Team Player. Strong Leadership Skills And Always Keen To Learn New Things.Warrington -
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Judith Major
Community Engagement Officer Tenovus Cancer Care Knowledge Expert With Dna Definitive.Trim Practioner And 33 Years Management Experience South Wales Police. Created Keep Safe Cymru . Chair Of Women In Wales CharityBridgend
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