Judith Voss Email & Phone Number

Porto, Portugal

Porto, Portugal

• Interacting with Institutional and Corporate clients daily to gather all regulatory information and mandatory documentation to successfully complete KYC due diligence;• Interpreting and implementing Global AML KYC Policies to mitigate potential risks on behalf of a range of Investment Banks;• Delivering a flexible Maker/Checker KYC function for all in-flight client requests, including Quality Assurance checks and feedback for all work completed by peers;• Performing detailed… Show more • Interacting with Institutional and Corporate clients daily to gather all regulatory information and mandatory documentation to successfully complete KYC due diligence;• Interpreting and implementing Global AML KYC Policies to mitigate potential risks on behalf of a range of Investment Banks;• Delivering a flexible Maker/Checker KYC function for all in-flight client requests, including Quality Assurance checks and feedback for all work completed by peers;• Performing detailed Sanctions Screening and PEP reviews, utilizing a range of trusted industry sources;• Providing detailed MI and reports to clients at agreed frequencies;• Managing all escalations in a timely fashion, ensuring exceptions to policy are packaged clearly and succinctly for internal compliance review. Show less

Lisbon, Portugal

• Investigating and resolving issues regarding content that is reported for account support and/or safety, flag for action and resolve within agreed-upon turnaround times and standards of quality.• Performing client request/ problem identification and follow defined incident notification and escalation procedures to ensure they are communicated effectively and receive proper management attention to be resolved correctly.• Identifying all risks associated with the execution of the… Show more • Investigating and resolving issues regarding content that is reported for account support and/or safety, flag for action and resolve within agreed-upon turnaround times and standards of quality.• Performing client request/ problem identification and follow defined incident notification and escalation procedures to ensure they are communicated effectively and receive proper management attention to be resolved correctly.• Identifying all risks associated with the execution of the assigned tasks within the business process and understanding the security requirements linked to the business process.• Performing core business process transactions involving data entry/data capture according to defined methods, procedures, and standard delivery solutions to deliver business outcomes committed to in the service level agreement.• Monitoring, measuring, assessing and correcting one’s own process performance when executing transactions.Main achievements: - I received recognition for my performance in a project in the initial phase due to my quick approval in training and I was able to help other colleagues acting as POC. - Training of new employees.- After six months, I was promoted to SME and transferred to another project for new challenges. Show less

São Paulo, São Paulo, Brazil

• Itaú Unibanco is the largest bank in Latin America and our purpose is to stimulate people's power of transformation.• Checking customer profiles through Know Your Customer (KYC), focusing on risk assessment in opening and maintaining relationships in Retail Bank products.• Consult internal and external databases to mitigate image risks for Itaú, money laundering, fraud and other illegal acts.• Monitoring and implementing processes to detect incompatible financial movements with… Show more • Itaú Unibanco is the largest bank in Latin America and our purpose is to stimulate people's power of transformation.• Checking customer profiles through Know Your Customer (KYC), focusing on risk assessment in opening and maintaining relationships in Retail Bank products.• Consult internal and external databases to mitigate image risks for Itaú, money laundering, fraud and other illegal acts.• Monitoring and implementing processes to detect incompatible financial movements with legal measures to combat money laundering and other related criminal threats.• Conducting reputation surveys for individuals, companies and partners.• Preparation of opinions, showing research and consultations carried out.• Evaluation of Entities and Individual documents with an analytical and investigative profile.• Communication to COAF - Financial Activities Control Council.• Act under the rules of BACEN - Central Bank of Brazil and restrictive lists, such as that of PEP (Politically Exposed Person).• Mapping and studying the facts for risk mitigation and prevention.• Monitoring of financial transactions.Achievements:• Training process 100% remotely, given the pandemic scenario and acting in the Home Office.• Support other team members regarding questions about remote access (VPN) and other internal systems. Show less

São Paulo, São Paulo, Brazil

• Customer profile verification through Know Your Customer (KYC).• Risk analysis and fraud prevention, using internal systems such as EA (administrative station), Datapoint, Bureau, Federal Revenue Service, Ministry of Finance and UC (control unit).• Analysis of legal entities contracts.• Analysis of documents, powers of attorney and trustees.• Release or return of credit cards, covenants, loans, guarantees, financing and payment terminals.• Increase in credit limit… Show more • Customer profile verification through Know Your Customer (KYC).• Risk analysis and fraud prevention, using internal systems such as EA (administrative station), Datapoint, Bureau, Federal Revenue Service, Ministry of Finance and UC (control unit).• Analysis of legal entities contracts.• Analysis of documents, powers of attorney and trustees.• Release or return of credit cards, covenants, loans, guarantees, financing and payment terminals.• Increase in credit limit (pre-approved), with and without guarantee, for Itaú Varejo, Uniclass and Personnalité customers.• Working Capital Specialist.• Training for new employees and acting as a focal point for doubts.• Preparation of reports for sharing in quality and production team meetings.Achievements:• Acting as a focal point for doubts in another management in the credit card product, mitigating risks and sharing best practices to increase productivity.• Worked with the development team in automation projects and process improvement in the area using agile methodologies such as Scrum and Kanban. Show less

São Paulo, Brazil

• Administrative support to Itaú Unibanco S/A bank branches throughout Brazil.• Opening of digital accounts for Persons.• Maintenance, validation and registration of companies' billing for credit release.• Maintenance and validation of powers and inclusion of attorneys,• Analysis of Contracts (Personal / Entities).• Analysis of documents, powers of attorney and guardianships.• Demands management in the analysis processes, focusing on the established goals and daily… Show more • Administrative support to Itaú Unibanco S/A bank branches throughout Brazil.• Opening of digital accounts for Persons.• Maintenance, validation and registration of companies' billing for credit release.• Maintenance and validation of powers and inclusion of attorneys,• Analysis of Contracts (Personal / Entities).• Analysis of documents, powers of attorney and guardianships.• Demands management in the analysis processes, focusing on the established goals and daily monitoring of the key performance indicators.Achievements:• Started my activities as Outsourcing and I was internalized after six months. Show less

São Paulo

• Working directly with the Coordinator of Administration Advisor Course and acting also as a backup;• Responsible for managing 16 teacher's materials over 6 editions of courses in different unities in the same period;• Weekly updating the digital platform for the students, all of the members of the Board of Directors or Executive Directors of national and multinational companies;• Scheduling and buying flight tickets and hotel reservations for teachers and event's speakers;•… Show more • Working directly with the Coordinator of Administration Advisor Course and acting also as a backup;• Responsible for managing 16 teacher's materials over 6 editions of courses in different unities in the same period;• Weekly updating the digital platform for the students, all of the members of the Board of Directors or Executive Directors of national and multinational companies;• Scheduling and buying flight tickets and hotel reservations for teachers and event's speakers;• Responsible for ordering teacher's payment and refunding;• Supervision of courses inside the classroom;• Training and supervision of the department's trainee;• Elaboration of digital research of satisfaction about each discipline and teacher, answered by the students, and tabulation of the final result.Main achievement: to contribute to the increase of students satisfactions in 30% being a strong channel of communication and execution between the institute, teacher and the students/customers. Show less

Postgraduate Diploma

Bachelor Of Laws - Llb

Bachelor Of Business Administration - Bba

High School Diploma