Judy Brown Email and Phone Number

Customer quality engineer for weld value stream supplying Nissan with complex projection, spot, and MIG welded body assemblies. I have a good working relationship with Nissan's PQE's, Body Engineers, Design Engineers, and Supplier Parts Inspection group. This was a multifaceted role that also included working with internally stamped product and processes, and supplier product.

Real-time problem resolution to reduce impact on 60 second takt time for seat building during launch of Infiniti SUV, Pathfinder, and Rogue.

· Achieved external and internal metrics driven customer goals of reducing cost and improving quality for both product and process by coordinating between customer engineering staff, internal engineering staff, supplier engineering staff, managers, supervisors, and hourly team members. · Managed manufacturing quality for 4 product lines insuring customer requirement and internal goal compliance for new as well as ongoing Ford/Chrysler reclining mechanism model products.· Drove to closure customer initiated complaints and problem reports.· Met customer quality and satisfaction goals by managing supplier quality for stamping, cold head, screw machine, and zinc die cast molded products. Approved supplier initial sample submissions, coordinated and managed supplier problem resolution.

· Achieved customer satisfaction while setting up automotive quality system to start up new component stamping facility that indirectly supplied Nissan and gained PPAP approval for stamping sample submissions.

`· Created and managed comprehensive manufacturing quality systems for facility with five direct reports. · Tested and approved 2-part foam system supplier changes, paint system supplier changes, fiberglass door supplier changes, and steel supplier changes.

· Procured design and build of gauging and test equipment, prepared PPAP for launch of Ford FN-36 power recliner program; co-created Control Plans and Failure Mode and Effects Analysis. · ASQ Certified Quality Engineer 1989.