Judy Dalton Email and Phone Number

Responsible for the accurate and timely collection of receivables, which contributes to strong clinic cash flow. Liaison between patient, doctor team and insurance.• Requested 250 pre-authorizations for major dental work for 6 clinics within 72 hours of treatment plan within a month• Processed daily pending/denied insurance pre-authorization reports for scheduled appointments which protects from loss of payments• Accurately entered estimate of benefits to minimize out of pocket cost

Addressed all incoming calls to the dispatch center. Transferred calls to appropriate person. Collected information from caller to determine what services were needed. Created request for service. Submitted request to technicians to complete service. • Answered 50 to 60 in-coming phone calls to the dispatch center daily• Saved 2 hours per day by organizing 150 bi-yearly HVAC appointments by location for scheduling• Solved issue by dispatching plumber with correct equipment determined by questions to customer • Miscellaneous clerical work

• Was responsible for all correspondence from and to the Medicare contractor and fiscal intermediary, including sorting, scanning, filing, entering and matching data in medical review database systems and access database on a daily basis• Developed and distribute Medical Review reports to departments, corporate operations, regional operations, and facilities• Efficiently maintains accuracy of Medical Review data base systems• Created, organized, and maintained extensive distribution lists • Implemented systems to efficiently upload claims to carriers• Validated services provided to residents by gathering documentation from many sources • Saved 3 hours of time per record and hundreds of dollars shipping costs by implementing a paperless workflow• Implemented a procedure to track over 400 monthly claims to meet the time-frame constraints

• Assisted in researching, compiling, analyzing and reporting various operational data from multiple sources to assist buyers with purchases• Saved hundreds of dollars by creating and generating reports to aid Procurement Managers decision making• Researched questions related to report information and calculations• Created and maintained databases using data from multiple sources• Audited questionable report information Responsible for accounting and reporting functions within the procurement department.• Demonstrated strong attention to detail with high degree of accuracy• Accurately tracked inventory usage by efficiently reconciling inventory general ledger and suspense accounts• Tracked dollars owed to vendors for inventory purchased by accurately creating general ledger entry spreadsheets• Reduced shortages by generating daily reports to accurately determine inventory• Increased efficiency by developing detailed documented procedures of day to day processes • Actively participated in the PeopleSoft conversion which resulted in accurate communication with Accounting • Generated daily reports to accurately determine inventory usage and accountability• Developed detailed documented procedures of day to day processes which increased efficiency • Progressively performed twice a month cycle counts to prevent inventory shortages, saved 2-3 hours of research time• Accurately tracked dollars owed to vendors for inventory purchased which lead to prompt payment of invoices • Worked closely with Accounts Payable for prompt payment of invoices• Performed Accounts Receivable functions for purchasing department, receipted purchase orders in PeopleSoft• Cross trained in various functions within the department: help desk, administration, warehouse, buyer and answer incoming calls