Head Of Product, Fintech & Loyalty
CurrentDriving growth through secure, fraud-protected, innovative payment, financing, gift card, and loyalty experiences. Defined and delivered 0>1 loyalty program.
Nov 2023 - Present
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Judy Duff Email & Phone Number
Executive Leader in Product Strategy, Global Enterprise Software, eCommerce, Human-Centered Design, and Customer Delight
at
Wayfair
1 work email found
@wayfair.com
3 phones found area 781 and 617
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Executive Leader in Product Strategy, Global Enterprise Software, eCommerce, Human-Centered Design, and Customer Delight
Location
Waltham, Massachusetts, United States
Who is Judy Duff? Overview
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Quick answer
Judy Duff is listed as Executive Leader in Product Strategy, Global Enterprise Software, eCommerce, Human-Centered Design, and Customer Delight at Wayfair, based in Waltham, Massachusetts, United States. AeroLeads shows a work email signal at wayfair.com, phone signal with area code 781, 617, and a matched LinkedIn profile for Judy Duff.
Judy Duff previously worked as Head of Product, FinTech & Loyalty at Wayfair and Head of Product, Supply Chain Commercial Programs at Wayfair. Judy Duff holds Graduate Certificate, Applied Business Analytics (In Progress) from Boston University.
Company email context
Email format at Wayfair
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{first_initial}{last}@wayfair.com
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Profile bio
About Judy Duff
I specialize in building products and services that delight customers and take companies to an entirely new level of growth and profitability. With over 15 years of combined experience within the SaaS and eCommerce sectors, I understand how to "ride the wave" of change and bring a new level of clarity and buy-in to the product lifecycle that transforms tomorrow's objectives into today's reality. Let's talk!✓ Unparalleled track record of achieving double-digit increases in revenue, customer engagement and satisfaction of behalf of global players such as ADP, Linkable Networks, Salary.com and Brassring. A seasoned disruptor of established industries who can bring order to the chaos of a high-growth start-up, and help established companies build new market leaders. ✓ Can maintain total control of the product development lifecycle, and leverage customer insights to rapidly improve and optimize. Adept at drastically reducing time-to-market for new solutions as well as product updates. ✓ Expertise in Cloud (IaaS, PaaS, SaaS) industry, Security, HR, Marketing & Advertising. ✓ A "back-end" expert who can reengineer the product development process and institute the practices required to enhance operating efficiency. Strong focus on controlling costs and increasing service levels. ✓ Key Strengths: Product Innovation, Motivational Leadership, Human-Centered Design, Market Strategy, Agile, Leading Strategic Change, Driving Continuous Improvement, Delivering Profitable Growth. ✓ I love what I do, and it shows!
Listed skills include Product Management, Strategy, Saas, Enterprise Software, and 42 others.
Current workplace
Judy Duff's current company
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10 roles
Judy Duff work experience
A career timeline built from the work history available for this profile.
Head Of Product, Supply Chain Commercial Programs
Driving supplier engagement and company growth with fast, reliable supply chain services including packaging and fulfillment. Driving customer satisfaction with tailored delivery services.
Mar 2021 - Nov 2023
Head Of Product, Fulfillment Optimization
Delivered customer delight and company growth with fast reliable fulfillment plans driven by supply chain modeling, machine learning, and data science models.
Jul 2019 - Mar 2021
Board Of Advisors
✓ Offered guidance into new software product initiatives including market, product, and service definition, development methodology and practices, usability, and user testing and customer acquisition.
Mar 2011 - Dec 2021
Head Of Product Management
Drove differentiated innovation in proprietary recruiting / staffing solutions. Empowered human connection supported by artificial intelligence, natural language processing, and data-driven insights.
May 2018 - Jul 2019
Senior Director Product Management
✓ Generated a 3X increase in client base for ADP's Talent Management suite (Compensation, Performance, Succession and Learning products), and executed a consumer-grade product redesign resulting in a major increase in customer satisfaction and retention.✓ Built and managed a global team of product owners responsible for guiding delivery of SaaS products in.
Jun 2014 - May 2018
Senior Director Of Product Management
✓ Explored viability of move into consumer market. Defined new product roadmap and strategy.
Dec 2013 - Jun 2014
Product Owner
✓ Spearheaded development of a new platform offering brands and retailers the ability to engage, reward, and incentivize 180M+ credit and debit cardholders across all channels- online, mobile and in-store. Created first-of-its-kind card-linked coupon capability giving Linkable Networks a powerful competitive edge. ✓ Established roadmap and brought a total.
Mar 2011 - Dec 2013
Svp, Product Management
✓ Linked strategic product development with increased company valuation ($52M to $81M) and growth prospects, building best-in-class small business eCommerce compensation and enterprise SaaS talent management solutions. Set the stage for successful company sale.✓ Recruited, trained and mentored 20-personal global team responsible for all aspects of product.
Feb 2008 - Oct 2010
Vice President, Product Management & Strategy
✓ Delivered double-digit YOY revenue growth and attained a 97% customer retention rate through expert stewardship of the product management and strategic planning functions, leading 6-person product management team in the successful delivery of 8 releases of market-leading SaaS recruiting solution (along with add-on products and services). Won 2004 and.
Dec 2002 - Feb 2008
4 education records
Judy Duff education
Graduate Certificate, Applied Business Analytics (In Progress)
Boston University
Certificate, User Experience
Bentley University
Mba, Management
Questrom School Of Business, Boston University
Bs, Computer Science
Dickinson College
FAQ
Frequently asked questions about Judy Duff
Quick answers generated from the profile data available on this page.
What company does Judy Duff work for?
Judy Duff works for Wayfair.
What is Judy Duff's role at Wayfair?
Judy Duff is listed as Executive Leader in Product Strategy, Global Enterprise Software, eCommerce, Human-Centered Design, and Customer Delight at Wayfair.
What is Judy Duff's email address?
AeroLeads has found 1 work email signal at @wayfair.com for Judy Duff at Wayfair.
What is Judy Duff's phone number?
AeroLeads has found 3 phone signal(s) with area code 781, 617 for Judy Duff at Wayfair.
Where is Judy Duff based?
Judy Duff is based in Waltham, Massachusetts, United States while working with Wayfair.
What companies has Judy Duff worked for?
Judy Duff has worked for Wayfair, Encompass Education Solutions, Aquent, Adp, and Morphotrust Usa.
How can I contact Judy Duff?
You can use AeroLeads to view verified contact signals for Judy Duff at Wayfair, including work email, phone, and LinkedIn data when available.
What schools did Judy Duff attend?
Judy Duff holds Graduate Certificate, Applied Business Analytics (In Progress) from Boston University.
What skills is Judy Duff known for?
Judy Duff is listed with skills including Product Management, Strategy, Saas, Enterprise Software, Leadership, User Experience, Cross Functional Team Leadership, and Analysis.
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