Judy Duff Email and Phone Number
Judy Duff work email
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Judy Duff personal email
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Judy Duff phone numbers
I specialize in building products and services that delight customers and take companies to an entirely new level of growth and profitability. With over 15 years of combined experience within the SaaS and eCommerce sectors, I understand how to "ride the wave" of change and bring a new level of clarity and buy-in to the product lifecycle that transforms tomorrow's objectives into today's reality. Let's talk!✓ Unparalleled track record of achieving double-digit increases in revenue, customer engagement and satisfaction of behalf of global players such as ADP, Linkable Networks, Salary.com and Brassring. A seasoned disruptor of established industries who can bring order to the chaos of a high-growth start-up, and help established companies build new market leaders. ✓ Can maintain total control of the product development lifecycle, and leverage customer insights to rapidly improve and optimize. Adept at drastically reducing time-to-market for new solutions as well as product updates. ✓ Expertise in Cloud (IaaS, PaaS, SaaS) industry, Security, HR, Marketing & Advertising. ✓ A "back-end" expert who can reengineer the product development process and institute the practices required to enhance operating efficiency. Strong focus on controlling costs and increasing service levels. ✓ Key Strengths: Product Innovation, Motivational Leadership, Human-Centered Design, Market Strategy, Agile, Leading Strategic Change, Driving Continuous Improvement, Delivering Profitable Growth. ✓ I love what I do, and it shows!
Wayfair
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Head Of Product, Fintech & LoyaltyWayfair Nov 2023 - PresentBoston, Ma, UsDriving growth through secure, fraud-protected, innovative payment, financing, gift card, and loyalty experiences. Defined and delivered 0>1 loyalty program.
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Head Of Product, Supply Chain Commercial ProgramsWayfair Mar 2021 - Nov 2023Boston, Ma, UsDriving supplier engagement and company growth with fast, reliable supply chain services including packaging and fulfillment. Driving customer satisfaction with tailored delivery services.
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Head Of Product, Fulfillment OptimizationWayfair Jul 2019 - Mar 2021Boston, Ma, UsDelivered customer delight and company growth with fast reliable fulfillment plans driven by supply chain modeling, machine learning, and data science models.
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Board Of AdvisorsEncompass Education Solutions Mar 2011 - Dec 2021Burlington, Ma, Us✓ Offered guidance into new software product initiatives including market, product, and service definition, development methodology and practices, usability, and user testing and customer acquisition. -
Head Of Product ManagementAquent May 2018 - Jul 2019Boston, Ma, UsDrove differentiated innovation in proprietary recruiting / staffing solutions. Empowered human connection supported by artificial intelligence, natural language processing, and data-driven insights. -
Senior Director Product ManagementAdp Jun 2014 - May 2018Roseland, New Jersey, Us✓ Generated a 3X increase in client base for ADP's Talent Management suite (Compensation, Performance, Succession and Learning products), and executed a consumer-grade product redesign resulting in a major increase in customer satisfaction and retention.✓ Built and managed a global team of product owners responsible for guiding delivery of SaaS products in an Agile development process. -
Senior Director Of Product ManagementMorphotrust Usa Dec 2013 - Jun 2014Courbevoie, Ile De France, Fr✓ Explored viability of move into consumer market. Defined new product roadmap and strategy. -
Product OwnerLinkable Networks Mar 2011 - Dec 2013Boston, Ma, Us✓ Spearheaded development of a new platform offering brands and retailers the ability to engage, reward, and incentivize 180M+ credit and debit cardholders across all channels- online, mobile and in-store. Created first-of-its-kind card-linked coupon capability giving Linkable Networks a powerful competitive edge. ✓ Established roadmap and brought a total customer satisfaction mindset across Scan Receipt, Digital Receipt, Full-Service and SaaS-based platforms, including actionable ads, coupons, offers, promotions and rebates. ✓ Guided a 7-person Agile Scrum development team. -
Svp, Product ManagementSalary.Com Feb 2008 - Oct 2010Waltham, Massachusetts, Us✓ Linked strategic product development with increased company valuation ($52M to $81M) and growth prospects, building best-in-class small business eCommerce compensation and enterprise SaaS talent management solutions. Set the stage for successful company sale.✓ Recruited, trained and mentored 20-personal global team responsible for all aspects of product management, as well as the user experience. Led team to 1st place win at prestigious HR Tech Talent Management Shootout. ✓ Exceeded expectations throughout tenure, with a 40% YOY revenue growth rate in the talent management product line. -
Vice President, Product Management & StrategyBrassring Dec 2002 - Feb 2008Armonk, New York, Ny, Us✓ Delivered double-digit YOY revenue growth and attained a 97% customer retention rate through expert stewardship of the product management and strategic planning functions, leading 6-person product management team in the successful delivery of 8 releases of market-leading SaaS recruiting solution (along with add-on products and services). Won 2004 and 2005 Codie Awards.
Judy Duff Skills
Judy Duff Education Details
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Boston UniversityApplied Business Analytics (In Progress) -
Bentley UniversityUser Experience
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Questrom School Of Business, Boston UniversityManagement
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Dickinson CollegeComputer Science
Frequently Asked Questions about Judy Duff
What company does Judy Duff work for?
Judy Duff works for Wayfair
What is Judy Duff's role at the current company?
Judy Duff's current role is Executive Leader in Product Strategy, Global Enterprise Software, eCommerce, Human-Centered Design, and Customer Delight.
What is Judy Duff's email address?
Judy Duff's email address is ju****@****ail.com
What is Judy Duff's direct phone number?
Judy Duff's direct phone number is +1 781-851*****
What schools did Judy Duff attend?
Judy Duff attended Boston University, Bentley University, Questrom School Of Business, Boston University, Dickinson College.
What are some of Judy Duff's interests?
Judy Duff has interest in Education And Educational Technology, Innovation, User Experience And Design, Social Media.
What skills is Judy Duff known for?
Judy Duff has skills like Product Management, Strategy, Saas, Enterprise Software, Leadership, User Experience, Cross Functional Team Leadership, Analysis, Product Marketing, Program Management, Management, Business Development.
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