Judy Randon - Customer Experience Specialist Email and Phone Number
Judy Randon - Customer Experience Specialist work email
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Judy Randon - Customer Experience Specialist personal email
I believe passionately that now, more than ever before, the most important strategy for any business, is to provide a consistently excellent customer and employee experience. This directly impacts sales and profitability no matter what product or service you provide, and across all industry sectors. I love connecting and working with people who are genuinely interested in ‘WOW’ing’ their internal and their external customers to achieve growth both personally and for the business. Drawing on 20 +years of experience, I am totally focussed on how boosting engagement can increase productivity by 20% and the revenue that follows. We support businesses to develop a culture where teams and individuals are motivated and feel empowered in their roles to drive business forward. At insight6 we have a fantastic process to enable this to happen and a brilliant team to support you all the way! On a personal note, I enjoy meeting new people, cooking for family and friends, travelling to experience new cultures (and food!), and also walking – usually with our two black labs.If you would like an informal chat on improving your customer experience, please contact me on 07909 542737 or drop me a line at judy.randon@insight6.com
Insight6
View- Website:
- insight6.com
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- 65
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Customer Experience DirectorInsight6 Jul 2018 - PresentNorfolk & SuffolkJudy is an inspiring coach and mentor in all aspects of business management with a particular interest in customer experience (CX), employee engagement and helping businesses to develop highly motivated teams.As Customer Experience Director in Norfolk and Suffolk, Judy works with businesses across the region to help them achieve consistently great customer experiences which deliver on the bottom line. Utilising a unique model for achieving a great CX Experience, solutions to build engaged teams and high business performance outcomes are a key focus.Judy is also a Licenced Practioner in Motivational Mapping - a self perception inventory which is highly effective in business, education, charities and public sector organisations.Earlier experience included spending 8 years working in the food and wine industry in Australia, primarily in sales and marketing. Back in the UK and in addition to business advisory to food and land based businesses, Judy was a manager of a large protected soft fruit farm in Norfolk. More recently, Judy supports and works in many business sectors including law, education, care, retail and tourism.Her depth of knowledge from a wide background of industry together with her natural ability to communicate with people at all levels, is a great asset to any business.
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Regional DirectorShopper Anonymous Uk Mar 2013 - PresentNorfolk & SuffolkA unique service which offers full support to clients to help them achieve a truly world class customer experience, develop teams and improve overall efficiency and profits within their businesses. Shopper Anonymous UK has a wealth of knowledge working with a wide variety of clients and sectors delivering the most comprehensive and tailored feedback and customer insight programmes available.
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Licenced Practioner In Motivational MapsWww.Insight6.Com Aug 2017 - PresentA Motivational Map is an ISO accredited online questionnaire, using self-perception to focus on motivation rather than personality testing. This approach helps individuals, managers and team leaders better understand what drives and engages people. Recognising and understanding individuals' motivators provides the knowledge to improve engagement levels and team performance - all in just 12 minutes. These maps are one of the most useful surveys businesses will ever use providing a whole new level of understanding on what motivates us in the workplace.
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Business Coach & MentorCassava Ltd Jan 2005 - PresentUnited KingdomWorking with rural food and land based businesses advising on training and development of businesses and individuals.
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Regional Project Manager - Eastern Region Food InitiativeOtley College Oct 2005 - Sep 2007East Of EnglandA joint partnership with Poultec Training Ltd responsible for delivering and managing an RDA/ESF project on improving links for a more competitve food and drink industry across six counties. Linking over 280 businesses together through seminars, forums, training and business development. In addition, worked with over 50 schools to promote the opportunities of careers in the food and drink industry -
Production & General ManagerPolehouse Nurseries Ltd Mar 1999 - Sep 2005South NorfolkKey roles were managing a multicultural team of over 50 employees and introducing new processes, technologies and production methods to increase yield while optimising quality. Responsible for implementation of new IT methods using PDA to improve cost control and linked stock control systems.
Judy Randon - Customer Experience Specialist Skills
Judy Randon - Customer Experience Specialist Education Details
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City College NorwichCim Marketing -
Brooksby Agricultural CollegeAgricultural & Horticultural Business Administration
Frequently Asked Questions about Judy Randon - Customer Experience Specialist
What company does Judy Randon - Customer Experience Specialist work for?
Judy Randon - Customer Experience Specialist works for Insight6
What is Judy Randon - Customer Experience Specialist's role at the current company?
Judy Randon - Customer Experience Specialist's current role is Creating a culture of CX developing engaged and enthusiastic individuals and teams. Providing insight & measurement to increase sales, coach and train teams for fantastic customer experiences..
What is Judy Randon - Customer Experience Specialist's email address?
Judy Randon - Customer Experience Specialist's email address is ju****@****ltd.com
What schools did Judy Randon - Customer Experience Specialist attend?
Judy Randon - Customer Experience Specialist attended City College Norwich, Brooksby Agricultural College.
What are some of Judy Randon - Customer Experience Specialist's interests?
Judy Randon - Customer Experience Specialist has interest in Business Coaching, Customer Service Excellence, Sport, Theatre, Food Tourism, Promoting And Supporting Local Business, Retail, Walking.
What skills is Judy Randon - Customer Experience Specialist known for?
Judy Randon - Customer Experience Specialist has skills like Coaching, Training, Management, Business Strategy, Business Development, Change Management, Business Planning, Team Management, Project Management, New Business Development, Event Management, Customer Service.
Who are Judy Randon - Customer Experience Specialist's colleagues?
Judy Randon - Customer Experience Specialist's colleagues are Brenda Bogese, Lucrezia Louise Hvirvelkaer Brunetti, Ian Kelsall, Stuart Shepherd, Joe Betts, Ylenia Hernandez, Sal Manthorpe.
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