Judy Randon - Customer Experience Specialist Email & Phone Number

Norfolk & Suffolk

Judy is an inspiring coach and mentor in all aspects of business management with a particular interest in customer experience (CX), employee engagement and helping businesses to develop highly motivated teams.As Customer Experience Director in Norfolk and Suffolk, Judy works with businesses across the region to help them achieve consistently great customer experiences which deliver on the bottom line. Utilising a unique model for achieving a great CX Experience, solutions to build engaged teams and high business performance outcomes are a key focus.Judy is also a Licenced Practioner in Motivational Mapping - a self perception inventory which is highly effective in business, education, charities and public sector organisations.Earlier experience included spending 8 years working in the food and wine industry in Australia, primarily in sales and marketing. Back in the UK and in addition to business advisory to food and land based businesses, Judy was a manager of a large protected soft fruit farm in Norfolk. More recently, Judy supports and works in many business sectors including law, education, care, retail and tourism.Her depth of knowledge from a wide background of industry together with her natural ability to communicate with people at all levels, is a great asset to any business.

Norfolk & Suffolk

A unique service which offers full support to clients to help them achieve a truly world class customer experience, develop teams and improve overall efficiency and profits within their businesses. Shopper Anonymous UK has a wealth of knowledge working with a wide variety of clients and sectors delivering the most comprehensive and tailored feedback and customer insight programmes available.

A Motivational Map is an ISO accredited online questionnaire, using self-perception to focus on motivation rather than personality testing. This approach helps individuals, managers and team leaders better understand what drives and engages people. Recognising and understanding individuals' motivators provides the knowledge to improve engagement levels and team performance - all in just 12 minutes. These maps are one of the most useful surveys businesses will ever use providing a whole new level of understanding on what motivates us in the workplace.

United Kingdom

Working with rural food and land based businesses advising on training and development of businesses and individuals.

East Of England

A joint partnership with Poultec Training Ltd responsible for delivering and managing an RDA/ESF project on improving links for a more competitve food and drink industry across six counties. Linking over 280 businesses together through seminars, forums, training and business development. In addition, worked with over 50 schools to promote the opportunities of careers in the food and drink industry

South Norfolk

Key roles were managing a multicultural team of over 50 employees and introducing new processes, technologies and production methods to increase yield while optimising quality. Responsible for implementation of new IT methods using PDA to improve cost control and linked stock control systems.

Cim Marketing

Agricultural & Horticultural Business Administration