Juhi Srivastava Email & Phone Number

Bengaluru Area, India

Working as a Business Analyst for application handling Front Office end to end activities from Trade Capture to Trade confirmation. Also worked on application supporting adding and maintaining of Reference Data.• Worked in coordination with business users, stakeholders and technology teams to understand the business problem and formulate solutions.• Document and prioritize requirements as per business needs.• Evaluate requirements from multiple parallel projects and communicate the… Show more Working as a Business Analyst for application handling Front Office end to end activities from Trade Capture to Trade confirmation. Also worked on application supporting adding and maintaining of Reference Data.• Worked in coordination with business users, stakeholders and technology teams to understand the business problem and formulate solutions.• Document and prioritize requirements as per business needs.• Evaluate requirements from multiple parallel projects and communicate the dependencies to the necessary stakeholders in the business. Show less

Worked as a Senior Consultant performing frontline support along with troubleshooting, diagnosing, documenting and resolving functional/technical issues reported by client. Worked on Zainet/Aligne• Provide product & business and technical expertise on the complete suite of modules for power, coal, natural gas and oil including static data configuration, price structure, upload and capture of trade data, scheduling, reporting and data analysis/evaluation.• Manage interfaces between… Show more Worked as a Senior Consultant performing frontline support along with troubleshooting, diagnosing, documenting and resolving functional/technical issues reported by client. Worked on Zainet/Aligne• Provide product & business and technical expertise on the complete suite of modules for power, coal, natural gas and oil including static data configuration, price structure, upload and capture of trade data, scheduling, reporting and data analysis/evaluation.• Manage interfaces between different systems for data feeds and data migration.• Create reports to facilitate trading and customized reports, to suit client requirements.• Support acceptance testing and assisted in the development of business scenarios for testing• Develop documentation on business procedures. Responsible for writing Problem Analysis document upon failure of services, batches, jobs. Show less

Pune Area, India

Responsible for supporting and resolving specific client requests related to the technical / functional aspects of the product in a timely and proficient manner. Worked on Windows based products Zainet and Aligne.• Co-ordinate with internal development teams to troubleshoot software problems and identify solutions; preparation of user manuals and instructions.• Adhere to operational processes such as escalation and contact tracking procedures.• Provide technical support to the… Show more Responsible for supporting and resolving specific client requests related to the technical / functional aspects of the product in a timely and proficient manner. Worked on Windows based products Zainet and Aligne.• Co-ordinate with internal development teams to troubleshoot software problems and identify solutions; preparation of user manuals and instructions.• Adhere to operational processes such as escalation and contact tracking procedures.• Provide technical support to the clients to troubleshoot any issues that might occur while upgrading to a new version of the software.• Additionally responsible for development of test cases and conduct dry runs for the software to ensure error free software to be delivered to client-end along with user instructions. Show less

Pune Area, India

Responsible for providing both functional and technical support of multiple, proprietary, Windows based client server commodities trading software products to global clientele. Worked on Tempest XL and Commodity XL• Troubleshooting and resolving software issues along with development and internal teams support to ensure speedy turnaround time.• Provide functional and technical support to customers across regions.• Additionally responsible for preparing training documentation for… Show more Responsible for providing both functional and technical support of multiple, proprietary, Windows based client server commodities trading software products to global clientele. Worked on Tempest XL and Commodity XL• Troubleshooting and resolving software issues along with development and internal teams support to ensure speedy turnaround time.• Provide functional and technical support to customers across regions.• Additionally responsible for preparing training documentation for utilities for client and team. Show less

Mba, Oil & Gas

Bachelor Of Management Studies