I'm passionate about finding solutions to complex problems by challenging status quo to understand external and internal customer motives. My experience in payments and banking has developed an intimate understanding of commercial and retail payments and distribution across the globe. Great customer experience and sustainable commercial outcomes are my guiding lights in achieving results.Key Experience and Skills:Leadership - Sophisticated people leadership skills with track record of 30+ years of leading diverse and highly engaged teams in high performance environments. Experienced in agile project management and delivery.Stakeholder Management - Three decades of external and internal stakeholder management experience delivering sustainable high value through internal and external partnerships. Experienced in leading cross functional and virtual teams to successfully deliver against customer and business goals.Strategy - Developed and delivered business and product strategies in fast paced and competitive environments, based on new technologies, and understanding of stakeholder requirements and expectations. Significant experience in partnering with technology service providers for strategic delivery.Thought Leadership - Solid understanding of payments ecosystems and participants, and their objectives. Able to provide guidance and direction leading to superior customer outcomes. Experienced in developing and executing customer and product strategies resulting in engagement and stakeholder value.Products and Solutions - Extensive experience in payments, transaction banking and financial services gained over three decades. This includes consumer and commercial payments and cards, card schemes, supply chain payments and transactional banking technologies and distribution. Partnerships delivering retail and wholesale financial products across domestic and international markets, and supply chain and cash flow solutions. Solid experience of credit/debit/prepaid cards, merchant acquiring and payment processing, and track record of developing and delivering solutions based on emerging technologies for previously unaddressed or unidentified customer needs and use cases.