Julee Morrison
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Julee Morrison Email & Phone Number

Engaging Call Center Training Specialist | Highly Experience Team Lead | Adult Learning | Customer Experience | Mentor | Coach | Instructional Design | Learning and Development| Facilitator | Curriculum | Advocate at ICF
Location: Martinsville, Virginia, United States 14 work roles 3 schools
1 work email found @icf.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Current company
ICF
Role
Engaging Call Center Training Specialist | Highly Experience Team Lead | Adult Learning | Customer Experience | Mentor | Coach | Instructional Design | Learning and Development| Facilitator | Curriculum | Advocate
Location
Martinsville, Virginia, United States
Company size

Who is Julee Morrison? Overview

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Quick answer

Julee Morrison is listed as Engaging Call Center Training Specialist | Highly Experience Team Lead | Adult Learning | Customer Experience | Mentor | Coach | Instructional Design | Learning and Development| Facilitator | Curriculum | Advocate at ICF, a with 7600 employees, based in Martinsville, Virginia, United States. AeroLeads shows a work email signal at icf.com and a matched LinkedIn profile for Julee Morrison.

Julee Morrison previously worked as Engaging Training Specialist I at Icf and Team Lead at Icf. Julee Morrison holds General Studies from Sinclair Community College.

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Email format at ICF

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{first}.{last}@icf.com
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Profile bio

About Julee Morrison

An enthusiastic and passionate leader, trainer, facilitator and mentor with over 20 years of experience encouraging and creating a learning lifestyle that promotes driven and focused individuals that are committed to their professional advancement as well as the enhancement of others, while inspiring them to provide a first-in-class customer experience.• Excellent networking and relationship building skills with employees and leadership at all levels of the business.• Ability to conduct needs assessments for teams and provide solutions and tailor training materials to meet requirements that drive profitability to the company.• High attention to detail in providing feedback on calls and materials to in order to deliver a better customer experience• Outstanding facilitation for both classroom and virtual training management and coaching skills.• Tailored training materials that focused on various learning styles (Visual, Auditory and Kinesthetic learners) • Results-driven coaching for more confident employees and superior customer experienceKey Words:Training Specialist, Learning Development, Leadership Training, Employee Development, Networking, Virtual Training, Customer Service, Curriculum Development, Management, Web-based training, Call Center Team Lead

Listed skills include Blogging, Facebook, Social Networking, Public Relations, and 43 others.

Current workplace

Julee Morrison's current company

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ICF
Icf
Engaging Call Center Training Specialist | Highly Experience Team Lead | Adult Learning | Customer Experience | Mentor | Coach | Instructional Design | Learning and Development| Facilitator | Curriculum | Advocate
fairfax, virginia, united states
Website
Employees
7600
AeroLeads page
14 roles

Julee Morrison work experience

A career timeline built from the work history available for this profile.

Engaging Training Specialist I

Current
Icf

Martinsville, Va

Supporting ICF’s Business Process Outsourcing nationwide project.• Responsible for training and quality associated with project applications and forms, for successful advocate and call experience.• Participate in weekly meetings with Training Manager to develop a training plan and supporting materials, as well as lead all efforts to ensure our service meets or exceeds expectations.• Determine the content and best methods for ongoing training and quality management Responsibilities• Work with Training Manager to plan, coordinate, and schedule new hire and ongoing training including development of a comprehensive training plan and related training materials.• Work with the Training Manager and Team Supervisor to develop and/or enhance training content.• Conduct periodic reviews of training materials for accuracy in addition to making updates when changes to systems, processes, or procedures require it.• Regularly meet with Team Supervisor and Training Manager to assess training needs and project quality.• Develop quality procedures and ensure these are maintained and practiced delivering high-quality application reviews.• Actively participate and contribute to the opportunities for program improvement.• Serve as a member of the leadership team. Regularly consult and communicate with counterparts from all functional groups within the team.

Jun 2022 - Present

Team Lead

Current
Icf

Virgina

• Respond to customer inquiries and requests for information, provide guidance as defined in approved reference guides, policies and procedures.• Advocate on behalf of the customer and accurately document customer interactions.• Actively listen to customer and take initiative to seek actionable solutions to customer goals or problems.• Complete all commitments offered to customer in a timely manner; i.e. call backs.• Identify and resolve customer issues with professionalism and with the collaboration of cross-functional team members as appropriate.• Perform the assigned duties with minimal supervision, but also work in a team problem-solving environment. • Follow all policies and guidelines set by company.• Maintain confidentiality regarding company and customer information.

Sep 2019 - Present

Freelance Writer/Creator

Current
Mommy'S Memorandum

Martinsville, Va

Mommy's Memorandum is a blog that is centered around Travel, product reviews, features, giveaways, and the chaotic comedy I've come to call my life!I write. I vent my emotions via keyboard into wordpress. it give me perspective on the important things in life. It's my portal of being thankful, eating, and seeking my next travel adventure. When I'm not writing, I seek adventure through travel. Exploring the world. Riding rollercoasters, dipping my toes in the water, hiking, or just taking in the sites from a place that has a beauty all its own.I'm Perky, Quirky, Dorky. A Virginia transplant with an appetite to taste the world, meet its desserts and tell their stories.I bake. I write. I eat. I travel. I write. I would love to blog about it!My writing or contributions appear regularly on The Huffington Post. I've been in All You Magazine, Weight Watchers Magazine, Disney's Family Fun, Scholastic Magazine, The LA Times, The Lone Tree, Shine! from Yahoo!, SheKnows, and SheSpeaks. and more.

Jan 2008 - Present

Book Author: Complete College Cookbook

Cook your way through college with easy recipes and kitchen skills you’ll use for lifeCooking your own meals can be a great way to explore new foods, learn new techniques, and save money while on a college budget. But for many students living in dorm rooms or small apartments, cooking at home isn’t always easy. Thanks to the Complete College Cookbook, any student can make the most out of their limited space to create nutritious, simple dishes and learn lifelong cooking skills.Use this quick and easy cookbook and discover:A college kitchen guide—Learn to prep and safely store ingredients, and use microwave cooking hacks to turn your space into a makeshift kitchen.Technique tips—Get familiar with the basic culinary skills you’ll use long after graduation, like dicing, mixing, and marinating.Budget-friendly recipes—Discover how you’ll stretch your dollar without sacrificing quality.Upgrade from instant ramen and enjoy homemade meals to fuel any busy college schedule.

Apr 2021 - Sep 2021

Book Author: The Complete Cookbook For Teens: 120+ Recipes To Level Up Your Kitchen Game

The complete cookbook to boost a teen chef’s confidence in the kitchenFor teens, learning to cook doesn’t just help them eat well—it can encourage flavor exploration, unlock creativity, and build confidence. The Complete Cookbook for Teens teaches young adults a range of cooking skills through straightforward instructions, plenty of tips and tricks, and more than 120 easy recipes.Inside this cookbook for teens, young chefs will learn to follow a recipe, set up their workstation, clean as they go, plate a dish, and more. There’s also a glossary of cooking terminology and a comprehensive guide to staying safe in the kitchen.Get your teenager cooking with:120+ Distinctive recipes―Dig in to Quick Sticky Buns, Ricotta and Spinach Pizza, Pad Thai Noodle Salad, Ratatouille, Chicken Vegetable Soup, and much more.Something for everyone―Explore a wide variety of recipes, from classics to traditional dishes, including meat, fish, vegetarian, vegan, and gluten-free options.Kitchen skill building―Progress as a chef with the help of ratings on each recipe that guide teens through easy, medium, and more challenging skill levels.Teenagers will have a great time in the kitchen while picking up new skills with this teen cookbook!

Jan 2020 - Jun 2020

Book Author: How-To Cookbook

Fire up your curiosity to try new foods and impress your family and friends. The How-To Cookbook for Teens will help you learn the basics of cooking and baking, while having fun creating incredible meals (and memories) from scratch.The recipes in this cookbook for teens begin with the fundamentals, then take your skills to the next level. Start with perfect scrambled eggs, and then work your way up to fancy egg dishes like omelets and Cheesy Breakfast Bacon Muffins.

Sep 2019 - Mar 2020

Field Office Administrator/Coordinator

Construction Cable Utilities (Ccu)

Martinsville, Va

Reliable Office Administrator.I undertake the administrative tasks, ensuring the Supervisor and Crews have adequate support to work efficiently. My tasks include bookkeeping and mentoring. I am competent in prioritizing and working with little/no supervision. I am self-motivated and trustworthy.I ensure smooth running of our company’s office and contribute in driving sustainable growth and success for our location. Responsibilities:*Coordinate office activities and operations to secure efficiency and compliance to company policies*Manage phone calls and correspondence (e-mail, letters, packages etc.)*Update records and databases with personnel, financial and other data*Track stocks of office supplies and place orders when necessary*Submit timely reports*Assist colleagues whenever necessary

Apr 2019 - Sep 2019

Field Office Administrator

Martinsville, Va

Reliable Office Administrator.I undertake the administrative tasks, ensuring the Supervisor and Crews have adequate support to work efficiently. My tasks include bookkeeping and mentoring. I am competent in prioritizing and working with little/no supervision. I am self-motivated and trustworthy.I ensure smooth running of our company’s office and contribute in driving sustainable growth and success for our location. Responsibilities:*Coordinate office activities and operations to secure efficiency and compliance to company policies*Manage phone calls and correspondence (e-mail, letters, packages etc.)*Update records and databases with personnel, financial and other data*Track stocks of office supplies and place orders when necessary*Submit timely reports*Assist colleagues whenever necessary

Aug 2013 - Apr 2019

Book Author: The Instant Pot College Cookbook

The Instant Pot® College Cookbook is the definitive dorm room solution for easy, homemade meals.Cereal and pizza might be enough to sustain a crash study session, but the best brain food is a homemade meal. The Instant Pot® College Cookbook saves college students from four years of nutrient deprivation with quick and easy, budget-friendly meals.From grab-n-go Breakfast Burritos to late night Macaroni and Cheese, this college cookbook contains 75 tasty meals that require no previous cooking or Instant Pot® experience to whip up. Using easy-to-find and affordable ingredients, The Instant Pot® College Cookbook saves students time and money too with good fast food that rivals any take-out menu.The Instant Pot® College Cookbook includes:Instant Pot® cooking 101 that explains pressure cooker settings for every type of food, tips, and FAQ.75 home-style meals that include breakfast, everyday staples, soups and stews, meatless meals, poultry, pork and beef, dessert, and more!Fool-proof recipes that combine quick prep times with easy-to-find and affordable ingredients to suit student schedules and wallets.Save ramen for emergencies with quick and easy recipes from The Instant Pot® College Cookbook.

Jun 2018 - Nov 2018

Supervisor

Strengths in reducing turnover, minimizing shrinkage and outperforming profit goals. Motivated a team of 11-18 individuals to sell eleven different check products with upgrade and cross sale techniques.

Feb 2007 - Dec 2007

Team Lead

Salt Lake City, Utah, United States

Demonstrated success in employee/customer relationships, with the ability to quickly build genuine rapport and secure-the-buy-in from direct reports and management. A reputation for dedication, creative problem solving, detail-oriented and outstanding service.

Nov 2004 - Feb 2007

Reservations

Sold seats on Delta Airlines Flights.

Feb 1999 - Jun 2002

Internet Sales

Magna, Utah, United States

Inbound Telephone Sales for refurbished and new Packard Bell NEC computers and parts.

Jul 1995 - Feb 1999

Store Manager

One Stop Party Shop

Responsible for 5,000 square foot party supply store. Duties included sales, store displays, inventory, time cards/scheduling, hiring and termination and training store employees.

Jan 1990 - Aug 1993
Team & coworkers

Colleagues at ICF

Other employees you can reach at icfi.com. View company contacts for 7600 employees →

3 education records

Julee Morrison education

General, General Studies, 10-12

Activities and Societies: Editor of the School Newspaper Member of the School Literary Magazine

9-10

Madison High School
FAQ

Frequently asked questions about Julee Morrison

Quick answers generated from the profile data available on this page.

What company does Julee Morrison work for?

Julee Morrison works for ICF.

What is Julee Morrison's role at ICF?

Julee Morrison is listed as Engaging Call Center Training Specialist | Highly Experience Team Lead | Adult Learning | Customer Experience | Mentor | Coach | Instructional Design | Learning and Development| Facilitator | Curriculum | Advocate at ICF.

What is Julee Morrison's email address?

AeroLeads has found 1 work email signal at @icf.com for Julee Morrison at ICF.

Where is Julee Morrison based?

Julee Morrison is based in Martinsville, Virginia, United States while working with ICF.

What companies has Julee Morrison worked for?

Julee Morrison has worked for Icf, Mommy'S Memorandum, Callisto Media, Construction Cable Utilities (Ccu), and Communications Construction Group, Llc.

Who are Julee Morrison's colleagues at ICF?

Julee Morrison's colleagues at ICF include Wolff Saint-Fleur, Charlotte Zapletal, Amber Dillard, Jesus Lopez, and Benjamin Stark.

How can I contact Julee Morrison?

You can use AeroLeads to view verified contact signals for Julee Morrison at ICF, including work email, phone, and LinkedIn data when available.

What schools did Julee Morrison attend?

Julee Morrison holds General Studies from Sinclair Community College.

What skills is Julee Morrison known for?

Julee Morrison is listed with skills including Blogging, Facebook, Social Networking, Public Relations, Creative Writing, Social Media Marketing, Youtube, and Content Strategy.

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