Gyula (Jules) Jonas Email & Phone Number

Bedford, New Hampshire, United States

I assist HACES’ operation as an IT resource, offering computer repair and installation.

Greater Chicago Area

As Market iT Manager, I led two concurrent Marriott hotel conversions at W Hotels in Chicago. As part of the project, I replaced all workstations and laptops at two properties, along with building out the network to accommodate the MI standards. I coordinated with vendors to convert systems to Marriott standards, along with building the servers and.

Greater Chicago Area

As complex IT Manager I was responsible for the day to day operations of all facets of IT. Along with day to day break/fix, I was also responsible for off hours support in the event of an emergency. I also assisted with conferences when the client's needs became technical and worked directly with the HSIA vendor to resolve the issues.

Oakbrook Terrace, IL

Provide remote and phone support to field technicians to repair kiosks. Proactively monitor customer complaint tickets and communication times to spot problems and address them to reduce down time.

Responsible for ensuring the smooth day to day operations of many of the systems on property, including the Nortel option 81c phone switch and numerous Windows Servers. Provide remote and in-person support to employees of the resort. Maintain Active Directory accounts for employees. Provide technical support and network set up for clients and guests of the.

Advised customers in needed service

Education record

General