Julie Anderson Email & Phone Number

Middleton, Wisconsin

Supervise inbound freight team in processing product from back room to sales floor. Execute presentation plans for ads.

Managed home improvement and sporting goods accounts. Processed orders, answered inbound phone calls and applied project management for custom displays.

Madison, Wi

Responsible for the overall planning, management and completion of the tasks and projects to support the sales process, including implementation of solutions, and quarterly client business reviews. Collaborated with all subject matter experts and with customers to develop working documents that outline the scope of the project and overall project plan. Used Prince2 project management skills to manage project roles, identify source requirements, meeting training needs, define project deliverables, provide customer satisfaction, reporting structures and to insure the quality of projects.

Middleton, Wi

Managed nine customer care and four consumer care representatives in their daily activities to process orders to cash and give excellent customer service. Evaluation and implementation of service level reporting, expectations and resolution of issues & areas of opportunity. Assisted other team members with training and problem solving. Won a 2013 VIP award for Excellence in Teamwork.

Madison, Wi

Maintain service history for top accounts and ensure vendor compliance to avoid deductions and fines from retailers.

Madison, Wi

Managed daily sales orders, product availability and vendor compliance for Major Accounts including Wal-Mart Stores, The Home Depot, Lowe’s and Target. Administration of inbound EDI orders, rebate agreements and pricing condition records and vendor compliance initiatives. Input customer phone orders and track deliveries of product. Followed through with customer to resolve issues and gain customer satisfaction.

Madison, Wi

Sold products to current and new clients, trained clients on use of new placements, and supported sales representatives with pre-sale and post-sale assistance. Authorized contact person for State of Wisconsin Copier Contract for KMBS. Coordinated KMBS initial bid pricing and maintained data and pricing updates to stay within contract compliance. Decreased supply costs by removing overstock from customer sites and returning to our distribution warehouse which contributed to exceeding local technical division’s goals. Performed routine administrative duties.

Education record

Education record