Julia Bilök
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Julia Bilök Email & Phone Number

Crew Management at Norwegian
Location: Greater Barcelona Metropolitan Area, Spain, Spain 8 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Norwegian
Role
Crew Management
Location
Greater Barcelona Metropolitan Area, Spain, Spain
Company size
4 employees

Who is Julia Bilök? Overview

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Quick answer

Julia Bilök is listed as Crew Management at Norwegian, a company with 4 employees, based in Greater Barcelona Metropolitan Area, Spain, Spain. AeroLeads shows a matched LinkedIn profile for Julia Bilök.

Julia Bilök previously worked as Crew Management Coordinator at Norwegian and Senior Customer Relations Coordinator at Norwegian. Julia Bilök holds Master'S Degree, Hospitality Administration/Management from Global Business School Barcelona.

Company email context

Email format at Norwegian

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Norwegian

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Profile bio

About Julia Bilök

I have a passion for working with people and helping them succeed in their roles. I am dedicated to creating a positive and supportive work environment for crew members, and I am always looking for ways to improve their experience and performance.I am committed to continuously improving my skills and knowledge in order to provide the best possible support to crew members. I am always looking for new ways to innovate and streamline processes to make their jobs easier and more efficient.Overall, I am a dedicated and experienced Crew Management Coordinator who is committed to helping crew members achieve their goals and succeed in their roles. I am confident in my ability to provide high-quality support and guidance to crew members, and I am excited to continue making a positive impact in their professional development.

Current workplace

Julia Bilök's current company

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Norwegian
Norwegian
Crew Management
Barcelona, CT, ES
Website
norwegian.com
Employees
4
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Company profile
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8 roles

Julia Bilök work experience

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Crew Management

Norwegian

Barcelona, CT, ES

Crew Management Coordinator

Current
Norwegian

Barcelona, Catalonia, Spain

  • Back-office administration tasks within Crew Support team & related activities to support Crew Base Managers
  • Follow up invoicing & crew costs controlling
  • Reporting
  • Manage all employer related activities initiated by Manager Crew Support
  • Participate in cross-department crew related projects
  • Give inputs & participate in crew union negotiations to drive efficiency
Aug 2023 - Present

Senior Customer Relations Coordinator

Norwegian

Barcelona, Catalonia, Spain

  • As a Senior Customer Relations Coordinator my mains tasks are:
  • Handle all aspects of Customer irregularity and Feedback
  • Stay updated on current legislations regarding Customer Rights
  • Contribute to developing knowledge regarding flight disruptions within theorganisation.
  • Good knowledge of different passenger legislation such as Montreal Convention,EU261/2004 and other CAA requirements on customer liability
  • Documented skills in ZD, Bono, AMA, Tidy and fully skilled in Microsoft Office 365
Mar 2022 - Aug 2023

Customer Support Manager

Modelmanagement.Com

Barcelona, Catalonia, Spain

  • ModelManagement.com is the revolutionary online modeling community, which helps clients around the world source models and talents for their projects.As a Customer Support Manager I am managing the customer support.
  • Responding to escalated customer support issues
  • Implementing customer support processes to enhance customer satisfaction
  • Formulating and revising customer support policies and promote their implementation
  • Informing the team of all new information related to products, procedures, and trends
  • Assessing support statistics and preparing detailed reports on the findings
Sep 2021 - Mar 2022

Talent Manager

Sweetspotter - Your Smart Recruiter In The Cloud

Barcelona Area, Spain

Sweetspotter is an intelligent, cloud based recruitment platform. It´s smart algorithms match Microsoft professionals with companies and jobs.As a Talent Manager I am managing the growth of our Talent Base & helping our corporate customers with Talent Search.

Jan 2020 - Jul 2021

Cabin Crew

British Airways

London, United Kingdom

  • Knowledge of air travel safety, dangerous goods, first aid and emergency trainings
  • Customer service and problem solving skills
  • Fleet: Airbus 319/320/321, Boeing 777/747
Feb 2017 - Jan 2020

Gate Service Agent

Finnair

Helsinki, Uusimaa, Finland

  • Customer service in a designated area according to Finnair guidelines and service concept
  • Checking in customers’ baggage as part of the baggage drop service concept
  • Boarding passengers at gate and operating a jet bridge
  • Selling flight products and ancillary services
  • Dealing constructively in irregularity and overbooking situations
Jan 2011 - Feb 2017

Marketeer

Trainers'​ House

Espoo, Finland

  • B2B Calling
  • Taking part in group meetings
  • Conducting quality auditing
  • Arranging new business meetings with decision- makers and top management
Oct 2014 - Apr 2015
Team & coworkers

Colleagues at Norwegian

Other employees you can reach at norwegian.com. View company contacts for 4 employees →

LR Leandro Rossano Sukich Leandro Rossano Sukich Colleague at Norwegian Greater Oslo Region, Norway View → OG Oscar Gonzalez Perez Oscar Gonzalez Perez Colleague at Norwegian Barcelona, Catalonia, Spain, Spain View → MF Mikkel Fuglsang Hesel Mikkel Fuglsang Hesel Colleague at Norwegian Denmark, Denmark View → AN Angela Nilson Angela Nilson Colleague at Norwegian Columbus, Ohio, United States, United States View → AP Alejandro Pérez Santana Alejandro Pérez Santana Colleague at Norwegian Las Palmas De Gran Canaria, Canary Islands, Spain, Spain View → MB Marlene Bruhaug Marlene Bruhaug Colleague at Norwegian Oslo, Oslo, Norway, Norway View → GP Gilles Pondant Gilles Pondant Colleague at Norwegian Coín, Andalusia, Spain, Spain View → JS Jack Sephocle-Valcin Jack Sephocle-Valcin Colleague at Norwegian Greater Paris Metropolitan Region, France View → JP Jack Phillips Jack Phillips Colleague at Norwegian Oslo, Oslo, Norway, Norway View → JT Jacob Tullberg Jacob Tullberg Colleague at Norwegian Norway, Norway View →
2 education records

Julia Bilök education

FAQ

Frequently asked questions about Julia Bilök

Quick answers generated from the profile data available on this page.

What company does Julia Bilök work for?

Julia Bilök works for Norwegian.

What is Julia Bilök's role at Norwegian?

Julia Bilök is listed as Crew Management at Norwegian.

Where is Julia Bilök based?

Julia Bilök is based in Greater Barcelona Metropolitan Area, Spain, Spain while working with Norwegian.

What companies has Julia Bilök worked for?

Julia Bilök has worked for Norwegian, Modelmanagement.Com, Sweetspotter - Your Smart Recruiter In The Cloud, British Airways, and Finnair.

Who are Julia Bilök's colleagues at Norwegian?

Julia Bilök's colleagues at Norwegian include Leandro Rossano Sukich, Oscar Gonzalez Perez, Mikkel Fuglsang Hesel, Angela Nilson, and Alejandro Pérez Santana.

How can I contact Julia Bilök?

You can use AeroLeads to view verified contact signals for Julia Bilök at Norwegian, including work email, phone, and LinkedIn data when available.

What schools did Julia Bilök attend?

Julia Bilök holds Master'S Degree, Hospitality Administration/Management from Global Business School Barcelona.

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