Julia Davis Email & Phone Number

Atlanta, GA, US

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Chattanooga, Tennessee, United States

• Boosted customer loyalty by managing 100+ business partnerships resulting in expanded product sales
• Executed 45+ outbound and inbound calls per day to follow up with scheduled events increasing customer satisfaction
• Trained and mentored 3 new employees in point of sales system, customer service, and operations increasing employee performance
• Resolved 100+ weekly customer inquiries via phone that consistently exceeded monthly targets
• Organized client schedules by using sales time management tools while coordinating 3 event partnerships

United States

• Maintained a customer satisfaction rate of 95% by delivering on customer needs while memorizing the product catalog of 100+ items to assist customers rapidly
• Optimized customer experience by managing 5 team members ensuring quality control and excellent customer service
• Facilitated more than 30 customers daily by identifying the best solution and finalized sales transactions
• Analyzed customer feedback to recommend new operational efficiencies increasing customer satisfaction and experience
• Spearheaded relationship management by maintaining customer experience while expanding communication skills

Bachelor'S Degree, Business Administration And Management, General, Junior

Activities and Societies: Volleyball

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services, 3.2

Activities and Societies: D1 Volleyball player, Leader of FCASophomore at the Rollins College of Business concentrating in Marketing.

Education record