Julia Fielding Email & Phone Number

Promoted into hub’s operational excellence team, launched, and implemented service support across 70 branch locations, training up to 11 employees and producing a 95% team error accuracy rating.Performed up to 25 assigned centralized operational functions daily while managing risk related concerns and complex client service issues via Salesforce, managing.

Promoted to Assistant Vice President within the first year, executed retail loan marketing and development plans with a monthly loan production goal of $500K, consistently exceeding goals by up to 125%.Developed continuous loan production pipeline of an additional $100K for the following month in addition to converting five referrals monthly, cross-selling.

Strengthened the banks referral network by actively participating in local networking events, being a subject-matter-expert and showcasing expert knowledge of over 200 state-of-the-art banking products and services.Increased both the consumer and business banking portfolio by 624 new accounts within one year, or 12 new accounts per week, by implementing.