Julia Killian Email & Phone Number

Raleigh, Nc, Us

Broad knowledge of current operational functions within the engineering teams and the ability to optimize and standardize those processes where applicable and beneficial to the overall function. This includes coordinating Budget, HR and Logistical responsibilities in support of the engineering senior leadership team. Planning, designing and implementing key operational objectives in support of the overall function and the ability to deliver clear and concise messaging to executive leaders on the progress of key departmental priorities.

-Managed all aspects of software development for Identity Access Management software, includingdevelopment, quality assurance, technical documentation, fulfillment and support.-Coordinated and planned inventory requirements for hardware.-Worked with Product Manager to set the roadmap for upcoming releases and prioritize enhancements and bug fixes.-Communicated directly with customers on high priority features and issues.-Collaborated with various departments to integrate e-DMZ business into One Identity once it was acquired.

Raleigh-Durham, North Carolina Area

-Managed developers working on Identity Management Software-Coordinated and assisted in product testing-Worked with help desk on high priority customer escalations-Wrote technical documentation -Assisted in designing and testing in-house ERP system to manage software development and order fulfillment

Raleigh-Durham, North Carolina Area

-Led the software development process through all aspects of the development life cycle, includingrequirements definition, design, testing and deployment for internal software tools, custom written and 3rd party.-Responsible for the level 2 support desk, driving needed process improvements and service levels to ensure timely support to users and overall system stability.-Managed developers and a team of business analysts toward the completion of shared objectives, building teamwork and individual skills in the process.

Durham, Nc

-Helped user groups assess their needs and recommend process and software changes that led to increased productivity.-Translated business needs into functional and technical specifications, managing projects from inception to completion.-Worked with the sales department to automate quarterly sales goal calculations.-Re-engineered business processes in the equipment scheduling and training departments.-Managed software development for the health and safety department, allowing them to better track compliance.

Clayton, Nc

Project Manager for company wide implementation of Oracle 10.7SC: Purchasing, Accounts Payable, General Ledger, Inventory, Order Entry and Accounts Receivable.

Clayton, Nc

-Assisted and consulted on re-engineering management structure and operational procedures, whichresulted in greater productivity while reducing costs.-Managed the development and integration of electronic signature technology on mobile devices for field service technicians.-Conducted training seminars on all modules of the company ERP system.-Coordinated the development and implementation of incentive compensation program for servicetechnicians and managers.-Participated on a review board for all customer contracts.-Prepared operating forecasts and financials for the CEO.

Raleigh, Nc

Ba, Economics

Activities and Societies: Chi Omega Sorority

Education record