Julia Korol Email and Phone Number

✔️Work with Affiliate Executives to find the best solutions for affiliate partners✔️Analyse campaign activity to ensure affiliates deliver the best ROI✔️Oversee affiliate campaigns and deliver growth✔️Deliver affiliate marketing reports to senior management✔️Initiate new campaign ideas

Interpreting data, analyzing results using statistical techniquesDeveloping data analyses, data collection systems and other strategies that optimize statistical efficiency and qualityAcquiring data from primary or secondary data sources and maintaining databases

Track the data and give adequate advice as to how the business can go forward by increasing profit and sales;Financial modeling, forecasting, and reporting on the insights;Develop and manage various marketing programs across many apps and channels;

• Assist in the daily maintenance of room inventory (234 rooms) status to achieve maximum revenue.• Supervise the activities and the service levels of 5-6 Guest Service Officers, and 2-3 Bellmen Attendants daily.• Coordinate activities with other hotel departments in order to increase levels of communication and guest satisfaction.• Participate in physical inventory counts each year.• Resolve all customer complaints in a professional manner while prioritizing customer satisfaction.• Train 1-2 new associates each quarter.• Prepare weekly employee work schedules for 18 team members.• Lead the department while temporary absence of Front Office Manager for 2 months.• Oversee the hotel as manager on duty and night manager two-three shifts per week.• Participate in the training, hiring, and documenting of departmental staff.• Assist in the preparation of the annual budget and operating guide.• Analyze and answer to social media reviews (Trip Advisor, Google, etc).

• Supervised and managed all Front Desk employees to ensure guests are taken care of in a professional manner, and focused on the critical components of operations to drive guest satisfaction and the desired financial results.• Established and maintained open and collaborative working relationships with all Front Office employees and built mutual trust, respect, and cooperation among team members.• Verified all cashier closures of Front Desk Agents at shift end for billing and attachment accuracy.• Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.• Acted as Manager on Duty 2-4 shifts per week.

• Guest services organization: check-in/out, providing efficient service and meaningful experiences; • Documents circulation and reports development;• Maximized room occupancy and used up-selling techniques to promote hotel services and facilities;• Used the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy;• Assisted other departments, as necessary; • Assisted guests with any questions about loyalty program, crediting points;• Promoted the program and maximize number of members;

• Translate the documents;• Organize work at the office;• Writing the articles for the web-site;• Answer the phone calls; • Organization of the events;• Communication with school representatives, helping them to manage everything during the fears;

• Provide efficient sales and service to the clients• Maintain stock and display clothes according to established standards.• Maintain cleanliness in work areas and outlet areas. • Operate a cash register and accurately handle monetary transactions.• Handle a daily cash bank and follow cash handling procedures.• Perform opening and closing duties as required.

• Maintain stock and display food according to established standards.• Provide efficient food sales and service to guests.• Maintain cleanliness in work areas and outlet areas. Clean equipment, dishes, and silverware as needed.• Operate a cash register and accurately handle monetary transactions.• Handle a daily cash bank and follow cash handling procedures.• Demonstrates product knowledge and execution.• Perform opening and closing duties as required.• Perform other duties as assigned.