Analista De Customer Service Pleno
Current
Aug 2024 - Present
AeroLeads people directory · profile
Julia Lepore Email & Phone Number
Customer experience | Customer service | Bilingual
at
Solenis
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer experience | Customer service | Bilingual
Location
São Paulo, São Paulo, Brazil
Company size
Who is Julia Lepore? Overview
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Quick answer
Julia Lepore is listed as Customer experience | Customer service | Bilingual at Solenis, a company with 3156 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Julia Lepore.
Julia Lepore previously worked as Analista de customer service pleno at Solenis and CX business analyst at Gympass. Julia Lepore holds Pós-Graduação Lato Sensu, Merketing E Mídias Sociais from Fundação Getulio Vargas.
Company email context
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Solenis
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Profile bio
About Julia Lepore
I'm an Analyst, with 1 year of experience in Customer Experience and Marketing/Social Media, graduated in Business Administration at Insper. Able to work with excellence in creating analytical reports on consumer experience and marketing and social media to understand the consumer journey and generate insights into their behavior on social media.I have a communicative profile that allows me to transmit the data and insights generated throughout the company to generate awareness of the consumer's experience at each stage of their journey and their online position in relation to the company.I carried out the analysis of the consumer experience and analysis of their online behavior that made it possible to understand the customer's journey for better service by the company, in addition to mitigating risks related to online communications. I also worked on the implementation of the NPS (net promoter score) survey in the company, highlighting customer feedback.I have knowledge in the 6 sigma lean method and I have a Yellow Belt Falconi certification (Certification of ability to analyze and solve complex problems). In addition, I have a certificate of concentration in the marketing area after 240 hours of specific courses in the area at Insper..Currently I'm a postgraduate student in Marketing and Social Media at FGV.
Current workplace
Julia Lepore's current company
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Solenis
4 roles
Julia Lepore work experience
A career timeline built from the work history available for this profile.
Cx Business Analyst
Responsibilities:Developed reports and analyzes about the customer's experience with the company, and structured reports about customer activities on social media. I was responsible for implementing the NPS (Net promoter score) survey in the company.Achievements and results:Together with the team, I was able to restructure the social media communication.
May 2022 - Jun 2023
Financial Intern
Responsibilities:Creation of financial dashboards and Business Plan development for new internet of things services.Achievements and results:I developed, together with the company's CEO, a new Business Plan for a product launch. After the end of my internship, I was hired as a freelancer by the company to assist in the implementation of this new Business.
Jul 2020 - Dec 2020
Academic Intern
Responsibilities:Effective problem solving program consisting of a consulting project supervised by Insper to restructure the company's corporate culture using the six sigma methodologyAchievements and results:The proposed new business culture model was adopted by the company and helped to reduce employee turnover. I received Falconi's Yellow Belt.
Feb 2020 - Jul 2020
Team & coworkers
Colleagues at Solenis
Other employees you can reach at solenis.com. View company contacts for 3156 employees →
FL
Farley Leal Soares
Colleague at Solenis
Araraquara, São Paulo, Brazil, Brazil
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AE
Adam Eliasson
Colleague at Solenis
Greater Malmö Metropolitan Area, Sweden
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BS
Brandon Shepherd
Colleague at Solenis
Charleston, West Virginia, United States, United States
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JD
Jenifer Dayane
Colleague at Solenis
Paulista, Pernambuco, Brazil, Brazil
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JD
Juan Diego Velasquez Salgado
Colleague at Solenis
Colombia, Colombia
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HB
Hemant Bhatt
Colleague at Solenis
Kitchener, Ontario, Canada, Canada
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JR
Joseph Rowehl Ii
Colleague at Solenis
Virginia Beach, Virginia, United States, United States
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NG
Natalia Gkesiou
Colleague at Solenis
Vrilissia, Attiki, Greece, Greece
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RG
Rishika Goti
Colleague at Solenis
Hyderabad, Telangana, India, India
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AB
Ana Beatrice Capovilla
Colleague at Solenis
São Paulo, Brazil, Brazil
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Farley Leal Soares
Colleague at Solenis
Araraquara, São Paulo, Brazil, Brazil
View →
AE
Adam Eliasson
Colleague at Solenis
Greater Malmö Metropolitan Area, Sweden
View →
BS
Brandon Shepherd
Colleague at Solenis
Charleston, West Virginia, United States, United States
View →
JD
Jenifer Dayane
Colleague at Solenis
Paulista, Pernambuco, Brazil, Brazil
View →
JD
Juan Diego Velasquez Salgado
Colleague at Solenis
Colombia, Colombia
View →
HB
Hemant Bhatt
Colleague at Solenis
Kitchener, Ontario, Canada, Canada
View →
JR
Joseph Rowehl Ii
Colleague at Solenis
Virginia Beach, Virginia, United States, United States
View →
NG
Natalia Gkesiou
Colleague at Solenis
Vrilissia, Attiki, Greece, Greece
View →
RG
Rishika Goti
Colleague at Solenis
Hyderabad, Telangana, India, India
View →
AB
Ana Beatrice Capovilla
Colleague at Solenis
São Paulo, Brazil, Brazil
View →
2 education records
Julia Lepore education
Pós-Graduação Lato Sensu, Merketing E Mídias Sociais
Bacharelado Em Administração, Business Administration And Management, General
FAQ
Frequently asked questions about Julia Lepore
Quick answers generated from the profile data available on this page.
What company does Julia Lepore work for?
Julia Lepore works for Solenis.
What is Julia Lepore's role at Solenis?
Julia Lepore is listed as Customer experience | Customer service | Bilingual at Solenis.
Where is Julia Lepore based?
Julia Lepore is based in São Paulo, São Paulo, Brazil while working with Solenis.
What companies has Julia Lepore worked for?
Julia Lepore has worked for Solenis, Gympass, Kore Wireless, and Moove.
Who are Julia Lepore's colleagues at Solenis?
Julia Lepore's colleagues at Solenis include Farley Leal Soares, Adam Eliasson, Brandon Shepherd, Jenifer Dayane, and Juan Diego Velasquez Salgado.
How can I contact Julia Lepore?
You can use AeroLeads to view verified contact signals for Julia Lepore at Solenis, including work email, phone, and LinkedIn data when available.
What schools did Julia Lepore attend?
Julia Lepore holds Pós-Graduação Lato Sensu, Merketing E Mídias Sociais from Fundação Getulio Vargas.
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