Responsible for progressing the client engagement strategy of direct delivery apprenticeships and teacher training for The Colleges' Partnership - a national training provider and specialists in supporting the British Army and civilian employers, especially in the high demand skill areas of Teaching, Learning and Assessment and Business Management.With national coverage, contextualised programmes and a 20-year history of delivering apprenticeship and training to the British Army, our CPD ethos is derived from strong links with the Further Education sector and underpinned by ownership and board oversight from Bridgewater & Taunton College, and Wiltshire College & University Centre.My role centres on cultivating strong client relationships, developing and executing business development plans to contribute to the successful implementation of The Colleges Partnership and our client's apprenticeship and skills development strategies.

At Optima, we specialise in offering comprehensive electrical training for both beginners and qualified professionals seeking additional accreditations. With our rich experience in the field, spanning over 20 years, we've become a renowned leader in electrical education and skill development. Opting for Optima means choosing a path of excellence in electrical training, where innovation, expertise, and dedication converge to enhance your career. Our offerings are diverse, accommodating all proficiency levels in electrical installation and renewable technologies. Our courses, accredited by City & Guilds, are designed for flexibility, adapting to your unique needs. We also support the completion of modules from courses you may have started elsewhere. We offer Fast Track options, along with evening and weekend courses, to fit your schedule. You'll have access to free additional drop-in sessions, and we provide both eLearning and remote learning opportunities. These options enable us to deliver a personalised and adaptable educational experience, influencing the duration of the course and contributing to our outstanding pass rate.

Promoting Skills Training UK apprenticeship and AEB training programmes to SME's and large, levied organisations across Kent. Promoting the brand at networking events, face to face/skype meetings/presentations. Building and developing strong relationships with internal and external stakeholders, HR, and L& D Managers. Managing key accounts, developing new customer enquiries into confirmed leads, processing administration, resolving complaints, seeking resolutions within the delivery team. Overall responsibility for apprenticeship business development within Kent.

Business Skills Tutor/Assessor (L3 Management, Business Administration, /Customer Service, Retail, Team Leader Supervisor)Planning teaching and learning sessions for Management, Team Leader supervisor and BA level 3 students, providing practical support to learners to enable them to demonstrate SKBs required and provide high quality evidence for their portfolio showcase. Ensuring managers and learners are aware of and are complying to specific EPAO requirements. Supporting functional skills development in Math and English and preparing learners for gateway and EPA assessment activities

Responsibilities included: Liaising with internal and external partners to develop RBLI’s training offer across Kent. Working with local councils, the department of work pensions, probation services and local housing associations to develop new partnerships, referral systems, promote RBLI government funded training courses and assist with the development of bespoke training courses, as local authority and partner requirements demanded.

Responsibilities included: Promoting IPS apprenticeships in IT and Digital sectors, Health and Social Care, Engineering and Business and Management. Consulting with employers regarding commercial training and bespoke course offer, through networking events, visiting employers and presentations. Building and developing strong relationships with external stakeholders, managing key accounts and the employer relationship. Processing enquires, leads, complaints and resolving issues within the delivery team or throughout the organisation where necessary. Promoting apprenticeships and commercial training services to prospective learners and employers.

Responsibilities included: Promoting apprenticeship programmes within IT and Digital sectors, Health and Social Care, Engineering, Electrical, Plumbing, Business and Management. Consulting with employers regarding commercial training courses and bespoke course offer. Promoting the College at networking events, employer visits and presentations. Building and developing strong relationships with external stakeholders, managing key employer accounts and processing new start documentation.

Co-ordinating a team of 20 store staff and external contractors, rota management, staff recruitment, training, development, and deployment. Implementing company policy and procedure, stock control, profit and loss management, money mapping and visual merchandising. Delivering exceptional customer service, building good customer relations, first line response to customer complaints. Full accountability for delivering company KPI expectations and targets. Daily and week ending administration and banking.

All above operation responsibilities. Following a successful year as Store Manager at Chatham Dockside, I was promoted to Area Manager, responsible for project managing new store openings, organising external contractors, overseeing shop fit, ordering stock, shop floor planning, staff recruitment and training, visual merchandising and initial dress planning and implementation. Installing EPOS and Card terminals. Implementation of HR policy and procedure in relation to store closures and redundancies, grievance and disciplinary investigations and disciplinary meetings. Investigating shrinkage following poor audit results. Responsible for all budgets, expenses, payroll, and performance KPI’s for 21 stores across the Midlands and South of the UK.