The Helpline Team Leader (Peer) provides direct supervision, guidance, debriefing and consultation to PANDAs Helpline Telephone Counsellors and Peer Support workers to provide high quality care to all our callers. This role is responsible for managing immediate risk effectively and safely as it arises, including being an escalation point for complex risk. The Helpline Team Leader provides support to their direct team of counsellors and peer practitioners, with the aim of supporting their professional and practice development, meeting goals and targets, facilitating high quality work and driving good outcomes from their team as well as mentoring and coaching team members to foster and promote a healthy work culture.

As a company limited by guarantee, AMBA is required by law to maintain a Board of Directors. The AMBA Board of Directors is a hybrid model of a typical board and an executive management team, known as a working board. Traditional boards are governing boards - you see those in larger charities with paid staff and in companies limited by guarantee, which is also what AMBA is. Governing boards work at a higher level, focused only on the big picture and they work as a collective body, delegating managerial tasks to paid staff within the organisation. AMBA directors are both, actually implementing those strategies ourselves. AMBA's federated member-club model requires our board to take on all roles of providing leadership and strategy, setting and maintaining vision, mission and values and ensuring compliance with governing documents.

I was delighted to be a part of the Casey & Dandenong Engage Team as a peer worker in the ED. The Engage team is made up of social workers and peer workers - we together support consumers with acute mental health issues and psychosocial factors that are impacting their mental health. My role was to provide emotional support to consumers while they are in the department and 28-day post-discharge follow-up for eligible consumers.

The School Advisory Council provides a crucial point of connection between the wider school community and school leaders. While the School Advisory Council does not have governance responsibility or decision-making authority, it supports the principal and school leadership and provides an important connection to the parish.

Volunteering position

In this role I was responsible for managing the activities of this group, which included:• Organizing out-reach to members in need (emotional & material support) – includes liaising with the Maternal Child Health Nurse service and various other support organizations such as Anglicare & Mums Supporting Families in Need;• Running bi-monthly expectant parent information sessions in partnership with Monash & Peninsula Health;• Grant writing & organizing fundraising activities;• Maintaining the website, and Facebook and Instagram accounts; • Recruiting and managing the volunteer committee; and• Making & maintaining relationships with local and federal MPs and Councils.

I lead a team of professionals who are dedicated to ensuring our school is the best it can be, specifically via fundraising and community building. Working with this group and the school administration on a regular basis I plan, co-ordinate, market and lead a variety of initiatives dedicated to this.

Catholic School Parents Victoria (CSPV) is a Catholic school parent representative council providing parent perspective in Catholic education at a diocesan, State and national level.Working across five key areas of advocacy: Child Safety and Wellbeing, Curriculum, Parent Engagement, School Funding and Catholic Identity, Catholic School Parents Victoria:- provides a forum to represent parents in Victorian Catholic schools- promote parents as partners in education with the school, the Church and the community- promotes the principles of Catholic education in collaboration with the diocesan Bishops- promote Catholic schools as schools of first choice for Catholic families.Each diocese and region has at least one representative on the CSPV council who contributes to ensuring parent voice is heard and that schools are informed about diocesan, state and national issues.

- Manage a team of three executing revenue generating relationship marketing programs that support the business strategy- Develop, plan and successfully execute conferences, events and campaigns including idea generation, agendas, speaker engagement, location and logistics, client list generation (in coordination with sales), project timeline adherence, and on-site execution- Develop marketing metrics and data process to provide full business reporting on all activities- Set the relationship marketing agenda as it aligns to ANZ Private & Trustees business goals. Set expectations and manage relationships accordingly in order to promote and drive towards these goals

My role was responsible for all product specific marketing support (the investment management products in particular), campaign planning & execution, and maintenance of online channels.

Working for ANZ Institutional, my role was responsible for managing marketing strategy and execution of marketing activities across the Transaction Banking & Specialised Lending division, particularly the Trade & Supply Chain and Payments & Cash Management businesses.

- Manage a team of three executing revenue generating campaigns that support the Marketing agenda- Develop and manage marketing and sales budgets of over USD4 million- Develop, plan and successfully execute conferences, events and webcasts including idea generation, agendas, speaker engagement, location and travel (in coordination with events personnel), client list generation (in coordination with sales), project timeline adherence, and on-site execution- Develop and facilitate client and sales training, in conjunction with product teams, to further the overall Marketing agenda- Fully support internal marketing metrics and data process to provide full business reporting- Understand the Marketing agenda as it aligns to MSIM business goals. Set expectations and manage relationships accordingly in order to promote and drive towards these goals.

- Responsible for generating marketing collateral for the non-US funds (Europe and the Americas) - such as performance reports, brochures, client presentation materials and e-newsletters.- Responsible for all institutional campaigns, road shows roundtables and conferences – including arranging sponsorship and execute event support plan (including pre-event marketing, event planning and support and post-event evaluation).- Responsible for supporting retail campaigns, road shows and conferences.- Direct the production artist in the creation of quality designed materials.- Manage relationships with outside vendors for language translations, printing and fulfillment.- Produce corporate communications - including preparing and distributing press releases, creation and placement of advertising (working with an advertising agency), monitoring press coverage, maintenance of journalist database and produce article reprints.- Monitor industry press and competitor trends and sales.

Coordinate the reporting, communications and investor relations including:- Assist with the development of marketing strategies.- Assist, coordinate and arrange production of all proposals and questionnaires.- Arrange all exhibitions and investor presentations - preparation and organisation of conference materials, venues, shareholder meetings, AGM’s and road-shows.- Large scale marketing project management – for example a retail offer document for a new fund: prospectus writing coordination (board, executives and legal) & production, advertising and promotion/ roadshow.- Control and coordinate the preparation of annual and quarterly reports, producing and maintaining the schedules, briefing design house, sourcing copy (portfolio managers/copy writer), editing copy, proof reading and arranging print/production.- Responsible for the development and management of the company websites.