• Recognized for designing, developing, and implementing innovative training solutions. • Published an Administrative Job Aid to ensure operational continuity and streamline administrative OJT processes.• Advise and coach management on individual training requirements, gap analysis, and training program improvements.• Utilize eLMS to implement training schedules, monitor progress, generate training reports, and provide continuous support to ensure training objectives are met.• Active liaison with the regional training office, coordinating all training initiatives and addressing training needs.• Proactively evaluate regulations for required changes in training programs to ensure compliance with organizational training standards

• Recognized and awarded for training safety assistants, using adult learning methods, to ensure continuity and enhanced training efficiency by 60% using advanced systems for data analysis, report preparation, and data processing.• Facilitated group and individual training sessions (ILT, VILT) for new employees, as well as refresher training for existing employees. Kept staff abreast of policy and procedure updates.• Hand-picked as point of contact for administrative staff for questions regarding the Learning Management System, training materials, and career development guidance.

Administrative Trainer Jan 2016 - Apr 2020• Traveled nationwide to provide training to administrative staff to enhance agency continuity and improve operational performance.• Facilitated monthly meetings with regional administrative staff to disseminate latest information or training.• Modernized and reenacted the regional “Administrative Standard Operating Procedures”, published the Administrative Job Aid, and assisted with developing annual training for administrative staff.• Elected as Regional FOIA subject matter expert. Trained appointed staff on redacting and processing FOIA requests promptly, according to federal and agency law.• Managed FOIA program from initiation to completion. Collaborated with federal attorney’s office on complex and unique requests to ensure agency compliance and protection of classified documents.Regional Administrative Liaison (pilot position) Sep 2019 - Feb 2020• Appointed as liaison to the Deputy Regional Administrator on behalf of regional administrative staff to resolve issues and communicate needs of staff.• Collaborated with the Deputy Regional Administrator to identify training needs and develop targeted programs.• Coordinated and managed executive training sessions, including scheduling, logistics, and post-training assessments.