My role involves various administrative and customer service tasks at an insurance company assisting a certified agent. I help manage client records, prepare policy documents, and handle routine correspondence to ensure efficient communication. I also assist in scheduling appointments and providing clients with essential information about insurance policies and options. Additionally, I support the agent in processing applications, resolving claims, and ensuring compliance with industry regulations, contributing to a smooth and professional experience for our clients.

As a tennis instructor at Aurora Country Club, I taught players of all ages and skill levels, helping them improve their technique and overall game. I ran private and group lessons, fun drills, and match play sessions. My goal was to create a positive and supportive learning environment while helping players grow on and off the court. This experience also helped me strengthen my communication and time management skills. Worked during summer months.