Provides exceptional customer service by assisting clients in selecting jewelry, offering styling advice, and ensuring an enjoyable shopping experience.Manages retail sales, including processing transactions, inventory management, and maintaining product displays.Coordinates and hosts jewelry-making workshops and events, helping customers engage with the creative process and produce custom pieces.Assists in social media management by creating engaging content, managing posts, and interacting with followers to build brand awareness and drive customer engagement.Collaborates with the design team to showcase new collections and ensure accurate product descriptions for in-store sales.Maintains an organized and visually appealing store environment, ensuring all jewelry is properly displayed and cared for.Supports business operations by helping with event planning, promotional campaigns, and community outreach efforts.Monitors trends in jewelry design and customer preferences to provide insightful recommendations for both product development and sales strategies.

Responsible for assisting customers in selecting and purchasing the right shoes for their comfort and style needs.Knowledgeable about numerous brands, styles, and materials of shoes available in the store and online, and offers personalized advice and recommendations.Engages with customers to understand their needs, and guides them through the selection process.Regularly stocks inventory, manages online orders, and processes transactions through a point of sale system. Possesses excellent communication and customer service skills, as well as a passion for high-end fashion and footwear.

Crafted engaging content for various social media platforms (Instagram, Facebook, LinkedIn, Alignable).Managed the company's weekly blog and email newsletters.Analyzed social media metrics and compiles monthly reports on engagement.Collaborates with the marketing team on campaigns and team projects.Continuously stayed up-to-date on current marketing trends and utilizes the best practices.Scheduled and posted content regularly using management tools.Brainstormed ideas to improve online brand presence.

Supported sales and marketing teams in creation and implementation of marketing campaigns.Utilized CRM data to develop customer relationships and retention strategies.Analyzed insights from various social media platforms and studied what forces drive user-engagement.Participated in sales team training sessions to learn successful selling tactics and persuasive techniques.Networked nationwide to various universities for potential sale opportunities.Designed, marketed, and sold original designs to various college clubs, Greek Life organizations, and local businesses throughout San Diego.