Julia Smith Email & Phone Number

Saint Paul, MN, US

Minneapolis, Minnesota, United States

Minneapolis, Minnesota

Lead and support high priority initiatives to develop core systems, processes, and programs within the Career Network as well as drive business results by providing insights on trends, opportunities, and expected results to Career Network leadership.

Minneapolis, Minnesota

• Vendor Implementation Manager for Advice Experience Team
• Foster collaboration between internal and external stakeholders including advice tool vendors, IT support, legal/compliance partners, subject matter experts, and business leadership to execute team strategy
• Engage business leadership, vendor representatives, and procurement partners to prepare for and shape strategy around expiring vendor contract decisions
• Design and deliver VOC informed change management strategy to optimize field impacting advice tool change; created business case rationale for decision to communicate to company leadership, directed VOC feedback.
• Lead bi-annual team workshop to foster team building, align project work to strategy, and plan roadmap for upcoming quarters
• Manage the "run the business" activities of the advice tool suite including the collection of requirements, testing, and project coordination for updates and new feature implementation

• Project Coordinator for Advice Experience Team
• Drove project efforts on multi-million dollar digital strategic initiative, engaging vendors and stakeholders to determine integration potential, contracting logistics, and training roadmap
• Organized and facilitated department workshop to promote team building, apply Agile principles, and align project work
• Shadowed Scrum team ceremonies, facilitated Agile training, developed Kanban system for Advice Experience team

Greater Minneapolis-St. Paul Area

• Project Management Intern for Brokerage Department
• Revived departmental Digital Advice project as project manager through coordination with vendors, project charter creation, facilitation of meetings with cross functional team of brokerage leadership, and work log.
• Implemented Continuous Improvement methodology using voice of the customer feedback to steer an upgrade of the Monthly Brokerage Report, eliminating the waste of motion and improving efficiency
• Created monthly department dashboard to communicate highlights from various teams

• Social Venturing in Action: Partnered with fair trade organization in project to expand direct sales network throughout the country
• Ethiopia Artisan Visits: Organized first U of MN study abroad trip to Ethiopia, visiting artisan groups and observing global business model

University Of Minnesota

• Built Agile influenced student consulting program to provide skill based volunteering opportunities for passionate students
• Recruited and developed 15 students to serve 3 local non-profits, mentoring and training the team leads weekly

• Coordinated 13 volunteer events during school year, connecting 400+ member base to local philanthropic organizations
• Facilitated partnership with organizations such as Cookie Cart, the Ronald McDonald House, the Jeremiah Program, Fair Anita, the Salvation Army, and Feed My Starving Children

• Performed excel data analysis to assess current marketing strategy amidst rotator cuff specialist demographics, shaping future sales strategy through gaps identified

Bachelor'S Degree, Management Information Systems, Summa Cum Laude

Activities and Societies: Honors Program, Women in Business, Net ImpactGraduated in 3 years with highest honors from the Carlson School of.

High School Diploma

Valedictorian Academic Highest Honor Roll Student Body President Honor Society President Director of Formal Planning Student Government.