Julia Arvidsson Email & Phone Number

Stockholm County, Sweden

Stockholm, Stockholm, Sverige

Toronto, Ontario, Kanada

Leading the Customer Success Team in North America as People Manager and Team Lead.

Toronto, Ontario, Kanada

Part of the founding team for Mentimeter North America, Mentimeter's first international office.

Stockholm, Stockholm, Sverige

• 📊 Mentimeter is an audience engagement platform that transforms conventional presentations into interactive experiences where everyone’s voice is heard. With over 100 million users and customers in over 220 countries.
• Onboard and roll-out the Mentimeter solution for some of Mentimeter's largest customers around the world
• Work on adoption of licenses to increase customer value
• Create efficient usage and customer engagement
• Set and develop the strategy and processes for best-in-class scalable Customer Success
• Utilise Mentimeter data, customer data and other sources to derive quantitative insights, and use these to drive greater customer engagement

Stockholm, Sverige

• Strategic Key Account role for Sweden's largest retailer.
• Reached and exceeded annual sales target of 32M USD
• Responsible for global sales
• Managing and executing on sales projects and delivery
• Relationship management with customer HQ, supporting their digital transformation
• Highly team-focused and collaborative work

Stockholm, Sverige

• Strategic Key Account role within the Global Service Provider area, working with one of Sweden's largest service providers.
• Building customer rapport at CxO level
• End responsibility for customer satisfaction and sales throughout the whole sales cycle, including post-sales activities
• Supporting on solution services projects
• Managing and executing on sales projects and deliveries
• Successfully planned and executed on the largest customer event of the year in the Nordics for Cisco Global Service Provider, as an extra-curricular activity outside of my role description. Responsibilities included.

Stockholm, Sverige

• The Cisco Sales Associates Program an early in career development program. It is designed for top university graduates who aspire to become the next generation leaders.
• Sole responsibility of one of Sweden’s largest Global Service Providers within six months
• Quickly gained understanding of complex Service Provider networking technologies
• Successfully planned and executed on the largest customer event of the year for Cisco Global Service Provider in Sweden, as an extra-curricular activity outside of my role description. Responsibilities included budget.

Malmö, Sverige

• Solentro is an e-commerce startup within print on demand in seventeen markets, offering an in-house developed web application for creating photo books, novels, and more to consumers.
• Work in close collaboration with the founders to develop the business and the product offers
• Collaboration with web developers for improvements on the application user experience
• Expanded on graphical brand design and newsletter communications, used in all media
• Content marketing
• Managing marketing projects and supplier conversations

Management Essentials, Management

Civilekonom, Economics

Master in International Marketing and Brand Management

Exchange Term, Business Administration

Strategic Management Sales Management Marketing Management in China Global Marketing

Gymnasieutbildning

Exchange year at a French upper secondary school.