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Júlia Souza Email & Phone Number
Central Customer Service Senior Coord.
at
Wilhelmsen Ships Service
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Central Customer Service Senior Coord.
Location
Rio De Janeiro, Rio De Janeiro, Brazil
Company size
Who is Júlia Souza? Overview
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Quick answer
Júlia Souza is listed as Central Customer Service Senior Coord. at Wilhelmsen Ships Service, a company with 5556 employees, based in Rio De Janeiro, Rio De Janeiro, Brazil. AeroLeads shows a matched LinkedIn profile for Júlia Souza.
Júlia Souza previously worked as Central Customer Service Senior Coordinator at Wilhelmsen Ships Service and Order Processing Coordinator at Wilhelmsen Ships Service. Júlia Souza holds Bacharelado, Defesa E Gestão Estratégica Internacional, Cr 8,9 / Tcc 10,0 from Ufrj - Universidade Federal Do Rio De Janeiro.
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Wilhelmsen Ships Service
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Profile bio
About Júlia Souza
Currently, I work at Wilhelmsen Ships Service, a global maritime industry group. Fluency in Portuguese (Native), English, French and currently studying Chinese. Passionate about languages and people. Interested in processes and projects.
Current workplace
Júlia Souza's current company
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Wilhelmsen Ships Service
9 roles
Júlia Souza work experience
A career timeline built from the work history available for this profile.
Central Customer Service Senior Coordinator
Current- Analysis of credit and customer payments in partnership with the Financial and Credit departments;
- Product supply chain projection analysis;
- Product sales in cross selling and upselling to a different portfolio of national and internacional customers;
- Became a SuperUser of the orders receiving software, taking part in international online meetings to improve daily processes and knowledge achievement;
- One of the references for America's team, assisting local customer service and supply coordinators, updating the customer service team and training;
- Proposing corrective action anywhere required;
Dec 2023 - Present
Order Processing Coordinator
- Receive and timely register RFQs and POs in the system, ensuring all information is correct;
- Interpret RFQs and POs, seeking technical advice if appropriate from the local CS;
- Actively use system for understanding and following up on customer specific informationand requirements;
- Issue delivery instructions to the appropriate supply point and to closely follow up ondelivery of the goods;
- Resolve any order related problems including suggestions for redirection of orders ifappropriate;
- Keep Customer Services informed of any irregularities related to RFQs or POs of theircustomers;
Feb 2022 - Dec 2023
Business Analyst
Oct 2021 - Feb 2022
Business Consultant
Sep 2020 - Oct 2020
Customer Success Analyst
Jun 2020 - Sep 2020
Sales Analyst
- Prospecting customers, monitoring follow-ups and guarantee of contracts;
Mar 2020 - Jun 2020
Sales Internship
May 2019 - Feb 2020
Operational Management Intern
World Study Brasil
- Focus on boarding control, contact with international partners and problem solving;
Feb 2019 - Apr 2019
Team & coworkers
Colleagues at Wilhelmsen Ships Service
Other employees you can reach at wilhelmsen.com. View company contacts for 5556 employees →
SB
Shilpa Bhagat
Colleague at Wilhelmsen Ships ServiceKalyan, Maharashtra, India, India
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JJ
Joseph Jegan
Colleague at Wilhelmsen Ships ServiceChennai, Tamil Nadu, India, India
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JS
Jurainah Sapuan
Colleague at Wilhelmsen Ships ServiceSingapore, Singapore
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LC
Leonard Chen
Colleague at Wilhelmsen Ships ServiceNew Taipei City, New Taipei City, Taiwan, Taiwan, Province Of China
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MA
Mark Anthony Sangalang
Colleague at Wilhelmsen Ships ServiceOrani, Central Luzon, Philippines, Philippines
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MY
Mohammed Yunus
Colleague at Wilhelmsen Ships ServicePalakkad, Kerala, India, India
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MR
Musthafa Rinshad
Colleague at Wilhelmsen Ships ServiceUnited Arab Emirates, United Arab Emirates
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FV
Fido Vaz
Colleague at Wilhelmsen Ships ServiceChennai, Tamil Nadu, India, India
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CV
Camilo Vergara
Colleague at Wilhelmsen Ships ServicePanama City, Panamá, Panama, Panama
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RH
Rendy Hartanto
Colleague at Wilhelmsen Ships ServiceSamarinda, East Kalimantan, Indonesia, Indonesia
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Shilpa Bhagat
Colleague at Wilhelmsen Ships ServiceKalyan, Maharashtra, India, India
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JJ
Joseph Jegan
Colleague at Wilhelmsen Ships ServiceChennai, Tamil Nadu, India, India
View →
JS
Jurainah Sapuan
Colleague at Wilhelmsen Ships ServiceSingapore, Singapore
View →
LC
Leonard Chen
Colleague at Wilhelmsen Ships ServiceNew Taipei City, New Taipei City, Taiwan, Taiwan, Province Of China
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MA
Mark Anthony Sangalang
Colleague at Wilhelmsen Ships ServiceOrani, Central Luzon, Philippines, Philippines
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MY
Mohammed Yunus
Colleague at Wilhelmsen Ships ServicePalakkad, Kerala, India, India
View →
MR
Musthafa Rinshad
Colleague at Wilhelmsen Ships ServiceUnited Arab Emirates, United Arab Emirates
View →
FV
Fido Vaz
Colleague at Wilhelmsen Ships ServiceChennai, Tamil Nadu, India, India
View →
CV
Camilo Vergara
Colleague at Wilhelmsen Ships ServicePanama City, Panamá, Panama, Panama
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RH
Rendy Hartanto
Colleague at Wilhelmsen Ships ServiceSamarinda, East Kalimantan, Indonesia, Indonesia
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4 education records
Júlia Souza education
Bacharelado, Defesa E Gestão Estratégica Internacional, Cr 8,9 / Tcc 10,0
Graduação Tecnológica, Comércio Exterior
Bachelor, Business Administration
Business Process Management
FAQ
Frequently asked questions about Júlia Souza
Quick answers generated from the profile data available on this page.
What company does Júlia Souza work for?
Júlia Souza works for Wilhelmsen Ships Service.
What is Júlia Souza's role at Wilhelmsen Ships Service?
Júlia Souza is listed as Central Customer Service Senior Coord. at Wilhelmsen Ships Service.
Where is Júlia Souza based?
Júlia Souza is based in Rio De Janeiro, Rio De Janeiro, Brazil while working with Wilhelmsen Ships Service.
What companies has Júlia Souza worked for?
Júlia Souza has worked for Wilhelmsen Ships Service, Cobli, Shosp, Estante Mágica, and World Study Brasil.
Who are Júlia Souza's colleagues at Wilhelmsen Ships Service?
Júlia Souza's colleagues at Wilhelmsen Ships Service include Shilpa Bhagat, Joseph Jegan, Jurainah Sapuan, Leonard Chen, and Mark Anthony Sangalang.
How can I contact Júlia Souza?
You can use AeroLeads to view verified contact signals for Júlia Souza at Wilhelmsen Ships Service, including work email, phone, and LinkedIn data when available.
What schools did Júlia Souza attend?
Júlia Souza holds Bacharelado, Defesa E Gestão Estratégica Internacional, Cr 8,9 / Tcc 10,0 from Ufrj - Universidade Federal Do Rio De Janeiro.
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