Júlia Souza Email & Phone Number
Who is Júlia Souza? Overview
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Júlia Souza is listed as Central Customer Service Senior Coord. at Wilhelmsen Ships Service, a with 5556 employees, based in Rio De Janeiro, Brazil. AeroLeads shows a matched LinkedIn profile for Júlia Souza.
Júlia Souza previously worked as Central Customer Service Senior Coordinator at Wilhelmsen Ships Service and Order Processing Coordinator at Wilhelmsen Ships Service. Júlia Souza holds Bacharelado, Defesa E Gestão Estratégica Internacional, Cr 8,9 / Tcc 10,0 from Ufrj - Universidade Federal Do Rio De Janeiro.
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About Júlia Souza
Currently, I work at Wilhelmsen Ships Service, a global maritime industry group. Fluency in Portuguese (Native), English, French and currently studying Chinese. Passionate about languages and people. Interested in processes and projects.
Júlia Souza's current company
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Júlia Souza work experience
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Central Customer Service Senior Coordinator
Current• Analysis of credit and customer payments in partnership with the Financial and Credit departments; • Product supply chain projection analysis;• Product sales in cross selling and upselling to a different portfolio of national and internacional customers;• Became a SuperUser of the orders receiving software, taking part in international online meetings to improve daily processes and knowledge achievement; • One of the references for America's team, assisting local customer service and supply coordinators, updating the customer service team and training; • Proposing corrective action anywhere required;• Responsible for preparing teleconference if needed;• Receive and timely register RFQs and POs in the system, ensuring all information is correct;• Issue delivery instructions to the appropriate supply point and to closely follow up ondelivery of the goods;• Resolve any order related problems including suggestions for redirection of orders ifappropriate;
Order Processing Coordinator
• Receive and timely register RFQs and POs in the system, ensuring all information is correct;• Interpret RFQs and POs, seeking technical advice if appropriate from the local CS;• Actively use system for understanding and following up on customer specific informationand requirements;• Issue delivery instructions to the appropriate supply point and to closely follow up ondelivery of the goods;• Resolve any order related problems including suggestions for redirection of orders ifappropriate;• Keep Customer Services informed of any irregularities related to RFQs or POs of theircustomers;• Check that the order value maintains within the existing authorised credit limits andpolicies;• Work closely with Customer Services and Supply Chain network;
Business Analyst
Business Consultant
Customer Success Analyst
Sales Analyst
• Prospecting customers, monitoring follow-ups and guarantee of contracts;
Sales Internship
Operational Management Intern
• Focus on boarding control, contact with international partners and problem solving;
Colleagues at Wilhelmsen Ships Service
Other employees you can reach at wilhelmsen.com. View company contacts for 5556 employees →
Tamar Zaridze
Colleague at Wilhelmsen Ships ServiceGeorgia
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JP
Jose Paulo Monteiro
Colleague at Wilhelmsen Ships ServiceLisboa, Lisbon, Portugal
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SS
Savinaya Saxena
Colleague at Wilhelmsen Ships ServiceLucknow, Uttar Pradesh, India
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PR
Pulin Ranjan
Colleague at Wilhelmsen Ships ServiceLucknow, Uttar Pradesh, India
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PT
Pearlyn Thiam
Colleague at Wilhelmsen Ships ServiceSingapore
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LT
Larsson, Tony
Colleague at Wilhelmsen Ships ServiceFort Lauderdale, Florida, United States
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AA
Ali Abdi
Colleague at Wilhelmsen Ships ServiceAl Khobar, Eastern, Saudi Arabia
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RB
Ramon Borba
Colleague at Wilhelmsen Ships ServiceRio De Janeiro, Brazil
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MG
Maksym Goncharuk
Colleague at Wilhelmsen Ships ServiceUkraine
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RS
Rohan Sharma
Colleague at Wilhelmsen Ships ServiceChandigarh, India
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Júlia Souza education
Bacharelado, Defesa E Gestão Estratégica Internacional, Cr 8,9 / Tcc 10,0
Graduação Tecnológica, Comércio Exterior
Bachelor, Business Administration
Business Process Management
Frequently asked questions about Júlia Souza
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What company does Júlia Souza work for?
Júlia Souza works for Wilhelmsen Ships Service.
What is Júlia Souza's role at Wilhelmsen Ships Service?
Júlia Souza is listed as Central Customer Service Senior Coord. at Wilhelmsen Ships Service.
Where is Júlia Souza based?
Júlia Souza is based in Rio De Janeiro, Brazil while working with Wilhelmsen Ships Service.
What companies has Júlia Souza worked for?
Júlia Souza has worked for Wilhelmsen Ships Service, Cobli, Shosp, Estante Mágica, and World Study Brasil.
Who are Júlia Souza's colleagues at Wilhelmsen Ships Service?
Júlia Souza's colleagues at Wilhelmsen Ships Service include Tamar Zaridze, Jose Paulo Monteiro, Savinaya Saxena, Pulin Ranjan, and Pearlyn Thiam.
How can I contact Júlia Souza?
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What schools did Júlia Souza attend?
Júlia Souza holds Bacharelado, Defesa E Gestão Estratégica Internacional, Cr 8,9 / Tcc 10,0 from Ufrj - Universidade Federal Do Rio De Janeiro.
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