Technical liaison of workshops for clients, participants, and Design Dept. team members, responsible for creating a seamless virtual workshop experience. Key Responsibilities:Facilitation and Moderation: Ensure adherence to guidelines and rules, support instructors, manage time, and encourage active participation.Content Management: Assist in developing and organizing workshop content, reviewing materials, and coordinating resources.Technical Support: Navigate virtual platforms, troubleshoot issues, and provide prompt assistance to participants.Participant Engagement: Foster interaction and collaboration through innovative strategies like polls, breakout rooms, and exercises.Feedback and Evaluation: Collect and analyze participant feedback to enhance future workshops.Conflict Resolution: Address conflicts impartially, maintaining a positive learning environment.Skills and Qualifications:Strong communication and interpersonal skills.Proficiency in virtual communication platforms and tools.Excellent time management and organizational abilities.Effective problem-solving and adaptability.Experience in facilitating online workshops or training sessions.By serving as a technical liaison, facilitating engagement, and ensuring seamless virtual experiences, I optimize workshop outcomes for clients, participants, and Design Dept. teams.

As a private instructor at the music school of the Steinway Piano Gallery of Fresno, I teach 40+ students of all ages. This experience has allowed me to use my analytical and critical thinking skills to address client needs and concerns succinctly and professionally. My organizational and reporting skills are critical as I evaluate individual students’ progress against their action plans on a weekly basis. The process of working as an independent contractor has allowed my organization, self-discipline, and entrepreneurial spirit to shine through.Notable Accomplishments - Average student retention and growth over 5 years - 199% - Conducted 100+ entry interviews with prospective clients to understand their goals, evaluate their current skill level and develop a training plan customized to their needs and objectives. - Built and maintained a system for weekly assessment of student performance and provision of actionable feedback for review as well as ongoing monitoring and tracking of students’ needs. - Supported procurement and implementation of a web-based software platform for a team of 12. Implementation for all staff resulted in: communication and scheduling efficiencies, billing accuracy, payment collection process improvement, and accounting efficiencies. - Launched summer educational program which included leading efforts around publicity, marketing, enrollment, curriculum planning, and implementation.

Provided piano accompaniment to the choir director and choir members of Scandinavian Middle School in Fresno, CA to rehearse and prepare for performances. This required attendance at rehearsals and preparation for quarterly performances. Key contributions included leading rehearsals, collaborating with the choir and director, and encouraging students.