Julia Chiesa Email & Phone Number

Worthing, Gb

Durrington, England, United Kingdom

Durrington, England, United Kingdom

Overall management responsibilities for the recruitment and employee retention of the brand, including: processing CVs, ascertaining suitability, phone interviews and first-stage interviews.Identifying a client's requirements, based on their specific needs, and matching them with an appropriate candidate based on their skill sets.Successful completion of all HR functions for the organisation including: onboarding, induction and training to ensure each candidate is fully equipped to… Show more Overall management responsibilities for the recruitment and employee retention of the brand, including: processing CVs, ascertaining suitability, phone interviews and first-stage interviews.Identifying a client's requirements, based on their specific needs, and matching them with an appropriate candidate based on their skill sets.Successful completion of all HR functions for the organisation including: onboarding, induction and training to ensure each candidate is fully equipped to effectively drive operations for the brand.Inception and ownership of brand and sector-specific training plans as well as conducting review meetings, ensuring maintenance of exceptional performance standards for all staff.Virtuoso knowledge of all contemporary compliance procedures and legislation, ensuring brand-wide adherence to all due process. Show less

London, United Kingdom

Oversight for pre-opening operations of 1FA building, encompassing the entire setup of Reception area, including the recruitment and training of FOH staff.Interdepartmental coordination, liaising with multidisciplined teams to achieve organisational goals in a compliant and succinct manner.Integral in the development of highly skilled teams, analysing individual skill sets to identify suitable positions and CPD design.Operational management of the administrative processes and FOH… Show more Oversight for pre-opening operations of 1FA building, encompassing the entire setup of Reception area, including the recruitment and training of FOH staff.Interdepartmental coordination, liaising with multidisciplined teams to achieve organisational goals in a compliant and succinct manner.Integral in the development of highly skilled teams, analysing individual skill sets to identify suitable positions and CPD design.Operational management of the administrative processes and FOH staff, ensuring high standards and efficient outputs.Employing exceptional client-relation skills by effectively communicating progress, lead and completion times.KPI tracking of all FOH staff and subsequently conducting regular review meetings to ensure high professional standards. Show less

Mayfair

Supervisory responsibilities for service operations and management of Guest Experience.Direct line of communication to Senior Management Team to report and resolve any issues that might arise with Guest Services.Conducting and collating reports, alongside accurate analyses of results, to improve operations and increase guest satisfaction.Adept at priotising tasks in order of their affect on administrative and FOH operations, ensuring smooth service delivery.

Multi-faceted role, incorporating administrative and client-facing responsibilities.Representing the Hyatt brand to a high level, being the first point-of-call for all guest queries, complaints or requests.Employing conflict resolution skills to field all complaints, leading to a best-for-all outcome.Utilising exceptional attention to detail expertise in processing data to assist in maintaining operational productivity and increasing a positive guest experience.

The Bahamas

Effective diary management and scheduling on behalf of Senior Management to ensure they could carry out their duties and responsibilities effectively.Processing and handling of highly sensitive and confidential documents, upholding high levels of privacy standards.Completing all administrative tasks to support the sales team's processes.

Education record

Fce