Julia Daycock Email & Phone Number

Austin, Texas Area

Provide exceptional customer service to international customers and diverse clientele. Extensive knowledge of the premises and able to redirect customers around the large race track during busy events.► Work closely and efficiently with the team of bartenders at all COTA events► Take inventory of all product, as well as responsible alcohol handling► Collect payments and handle large sums of money► Able to multi-task and take multiple orders at the same time

Taylor, Texas

Supervised bar staff and managed all bar operations from stocking the bar and cleaning equipment to collecting/managing payments, counting the register, and running reports at the beginning and end of each shift.► Responded calmly to agitated guests and resolved customer complaints► Extensive beer, wine, and liquor knowledge, recommended food and drinks to guests► Recognized and remembered regular customers and their orders► Worked efficiently, maintained composure under pressure and during peak business hours► Created an enjoyable atmosphere by making customers feel welcome, exemplifying a positive attitude, and accommodating customers’ requests

Austin, Texas Area

Oversaw company operations and finances. Primary contact for public inquiries and customers while also managing appointment schedules and promoting the business.► Electronically filed company, financial, and customer-related documents, which included handling overseeing tax documentation► Coordinated and scheduled all onsite appointments in a timely manner► Created bills and invoices for customers, collected and deposited payments, and monitored all financial transactions► Oversaw and monitored the company’s website

Hutto, Texas

Supervised bar staff and managed all bar operations from stocking the bar and cleaning equipment to collecting/managing payments, counting the register, and running reports at the beginning and end of each shift.► Responded calmly to agitated guests and resolved customer complaints► Extensive beer, wine, and liquor knowledge, recommended food and drinks to guests► Recognized and remembered regular customers and their orders► Worked efficiently, maintained composure under pressure and during peak business hours► Created an enjoyable atmosphere by making customers feel welcome, exemplifying a positive attitude, and accommodating customers’ requests

Round Rock, Texas

Focused on the customer and overall dining experience. Ensured customer satisfaction for all guests. Required attention to detail regarding each individual order and managing multiple tables during busy, peak times.► Prepared checks and calculated total meal costs with sales taxes► Presented menus to patrons and addressed all questions, inquiries or complaints► Informed customers of daily specials and promotions, made recommendations upon request► Checked patrons’ identification to ensure they met the minimum age requirement to consume alcoholic beverages► Ensured front and back of the restaurant were clean and ready for service► Physical speed and strength necessary for carrying food and beverage trays

Round Rock, Texas

Focused on the customer and overall dining experience. Ensured customer satisfaction for all guests. Required attention to detail regarding each individual order and managing multiple tables during busy, peak times.► Prepared checks and calculated total meal costs with sales taxes► Presented menus to patrons and addressed all questions, inquiries or complaints► Informed customers of daily specials and promotions, made recommendations upon request► Checked patrons’ identification to ensure they met the minimum age requirement to consume alcoholic beverages► Ensured front and back of the restaurant were clean and ready for service► Physical speed and strength necessary for carrying food and beverage trays

Austin, Texas Area

Provided administrative support and secretarial functions. Ensured that the office operated efficiently and served as the primary contact for all guests and phone inquiries.► Ensured the maintenance of a working environment that yielded productivity and furnished essential office supplies► Answered telephones, screened, directed calls, as well as relayed messages and provided important information to callers► Organized documents, and entered files into the electronic database► Greeted all visiting guests and directed them to the correct destination► General administrative and clerical tasks, which included letter preparation, received documents, and sorted mail and deliveries

Cedar Park, Texas

Focused on the sales/marketing of footwear products and the customer experience. Maintained an awareness of all ongoing promotions and advertisements, assisted in floor moves, processing and replenishing merchandise, and monitoring floor stock. ► Assisted in merchandising, display maintenance and housekeeping.► Participated in year-end inventory and cycle counts► Assisted in ringing up sales at registers and/or bagging merchandise.► Ensured that each customer received outstanding service by greeting and helping customers locate merchandise, maintaining solid product knowledge

Education record

High School Diploma