Julia Gallagher Email & Phone Number

Houston, Tx, Us

Houston, Texas, United States

Excited to return to healthcare leadership as a Patient Experience Outreach Advisor for UTHealth! I serve as a change agent, coach, and trainer to improve the patient experience across the Practice Plan of UT Physicians. I support clinic managers to implement best practices and to promote key strategies and initiatives to drive and improve performance, outcomes, and patient satisfaction. My departments of concentration include ACTAT (Advanced Cardiopulmonary Therapy and Transplantation), CBC's (Community Based Clinics), Dermatology, Family Medicine, Internal Medicine, Pain Medicine, PM&R (Physical Medicine & Rehab), OMS (Oral & Maxillofacial Surgery), and UT Health Services.

Houston, Texas Area

During a professional family venture, I served as a liaison between the mortgage branch and community including fostering relationships with Realtors, referral partners, clients, and the community at large. Responsible for the overall face and relationship experience of the branch with special concentration placed on marketing, public relations, social media management, leadership, community outreach, relationship building, public speaking, event planning, real estate, and time and project management. Supported the branch administratively to ensure effective and efficient flow of the facility and its loan services.

Houston, Texas Area

Assisted with the start-up and opening of the company's first urgent care center and additional free-standing emergency room locations. Worked with the marketing team to expand brand awareness and increase patient volume through relationship building, marketing campaigns, community events, and education.

Humble, Texas

Managing supervisor overseeing the daily operations of a free-standing emergency room. Included direct supervision of Patient Access Representatives, staff scheduling, payroll, HR assistance, supply maintenance, facility maintenance oversight, employee hiring, orientation, & training, compliance, patient relations, community relations & events, and Corporate Office support.

Pearland, Texas

Administrative employee assisting in the daily operations of patient care in the emergency room. Included patient registration and discharge, insurance verification, coordination of patient transfers and outpatient tests, payment processing and financial counseling, training of new employees, and administrative support to management and clinical staff.

Webster, Texas, United States

Provided front-of-house food and beverage service to individual patrons and large parties, events, and banquets with a core emphasis on teamwork, excellent customer service, product knowledge, multi-tasking, and professionalism with a positive attitude.

San Antonio, Texas Area

Acted as a live-in dorm supervisor for approximately 20 first-year students while providing mentoring, counseling services, tutoring, and educational advising. Acted as the student staff leader for a group of 18 Resident Mentors

Bachelor Of Arts (B.A.), Psychology

Education record