Julian Everett Email & Phone Number

Indianapolis, In, Us

Indianapolis, In, Us

Indianapolis, Indiana, United States

United States

Provision, configure and deploy desktops, laptops, workstations, and cell phones for various clients with on-boarding or end user accounts.Prepare hardware for disposal, ensuring hardware is wiped and secured to NIST-800 standardIdentify, research and resolves technical problems of moderate complexity.Repair various components of the computer (battery swaps, display replacements, keyboard troubleshooting)Document all support activities and resolutions in the inventory databasePerform basic Salesforce administrator tasksTroubleshoot and resolve Salesforce-related issues to closure, using data & process analysis tools as necessaryManage Salesforce related problem tickets and related reportingAssist in the deployment, configuration, and maintenance of software and hardwareProperly escalate and communicate computer issues in a timely fashion with co-workers, internal analysts and external vendors to research problems and find solutions.Inventory equipment for asset management and provide check in/out to associatesMaintain hardware stock, accessories, and supplies to reflect true numbersPerform audits on software usage, licensing quantities, and inventory totals.Forecast inventory needs for new employees and refresh cyclesCreate/Run reports and provide to managementHandle light to moderate shipping duties incoming and outgoingRun diagnostics on all assets.Sort and maintain an organized inventoryMeet or exceed assigned SLAsManage assigned tasks that are relating to projects in a timely mannerLiaise with internal teams (e.g., development, QA) to resolve issues that require specialized knowledgeProvide feedback to improve product development and user documentation based on common support issues.Office 365 experience as well as InTune, ServiceNow, Blancco, Teams, Okta, Client portal

United States

Provided an outstanding and differentiating customer experience by understanding and responding appropriately to stated and unstated customer needs.

Indianapolis, Indiana, United States

I teach dynamic life skills through ABA methods

Indianapolis, Indiana, United States

I transported clients to respective therapy sessions. I conducted solution based casework to state referred families. I atteneded court dates and meetings with State officials for appointed clients

8220 South U.S. 31 Indianapolis, In

I made contact and met with prospective clients .

Avon, In

I taught daily life skills through ABA methods.

Greenfield, Indiana

implement individual treatment plans for consumersassist with daily living activitiesdevelop a rapport with consumers and cultivate a safe and supportive environmentcomplete case notes and other paperwork on a daily basis

Greenwood,In

United States

https://www.hudl.com/team/v2/16515/UIndy-Football

Gary, Indiana

Position was seasonal through the summer

Bachelors, Psychology

Activities and Societies: Black Student Association, National Honors Society, National Student Leadership Conference alum, GLVC conference.

Associate Of Arts - Aa, Graphic Design

Online certificate program for graphic design.